Dylan Black
Laguna Hills
Summary
Dynamic and reliable team member with a strong track record at Harper's Restaurant & Brew Pub, excelling in customer service and team collaboration. Experienced in training staff, upholding quality standards, and maintaining a safe, welcoming environment. A fast learner with strong problem-solving skills, skilled at enhancing guest experiences in high-pressure settings. Recently began barback training to further expand my skill set and contribute more broadly to operations.
Overview
2
2
years of professional experience
Work History
Security/Restaurant Busser
Harper's Restaurant & Brew Pub
East Lansing
02.2025 - 05.2025
- Supported the waitstaff by delivering food and drinks, refilling water, and anticipating guest needs.
- Cleared and sanitized tables quickly to keep pace with high guest turnover during peak hours.
- Stayed alert and adaptable in a loud, fast-moving setting, while maintaining a positive attitude with guests.
- Maintained a safe and orderly environment by monitoring crowd behavior and de-escalating potential conflicts.
- Verified guest IDs and ensured legal drinking age compliance, preventing underage entry.
- Started barback training in preparation to become a barback or bartender next year.
Head Lifeguard
Mesa Verde Country Club
Costa Mesa
04.2024 - 08.2024
- Trained and onboarded new hires while efficiently managing the schedule for a team of over 20 lifeguards.
- Supervised and ensured the safety of over 100 guests and employees in and around the pool.
- Collaborated closely with fellow lifeguards to improve efficiency and provide seamless coverage.
Lifeguard
Premier Aquatics
Rancho Santa Margarita
05.2023 - 08.2023
- Patrolled the lake by boat to safeguard all individuals on and around the water.
- Maintained a safe environment, resulting in zero serious injuries, and minimal rescues throughout the summer.
Education
Bachelor of Arts - Economics
Michigan State University
East Lansing, MI05-2027
High School Diploma -
Santa Margarita Catholic High School
Santa Margarita, CA05-2023
Skills
- Customer service
- Team collaboration
- Effective problem solving
- Table bussing
- Employee training
- Quality assurance
- Fast learner
- Clear communication
Timeline
Security/Restaurant Busser
Harper's Restaurant & Brew Pub
02.2025 - 05.2025
Head Lifeguard
Mesa Verde Country Club
04.2024 - 08.2024
Lifeguard
Premier Aquatics
05.2023 - 08.2023
Bachelor of Arts - Economics
Michigan State University
High School Diploma -
Santa Margarita Catholic High School
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