Dwayne Coe
Prince George
Summary
Dynamic Branch Manager with a proven track record at Ace Courier, enhancing customer satisfaction and branch performance. Expert in branch operations management and customer service, adept at staff supervision and fostering customer relationships. Achieved objectives through effective time management and operational efficiency.
Overview
15
15
years of professional experience
Work History
Branch Manager
Ace Courier
06.2010 - 01.2025
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
Kelly Road Secondary
Prince George, BCSkills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Staff supervision
Languages
English
Professional Working
Timeline
Branch Manager
Ace Courier
06.2010 - 01.2025
Kelly Road Secondary
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