DV SEKHON
Victoria,BC
Summary
A results-driven professional with extensive experience in overseeing food and beverage operations and team coordination. Known for strong leadership and problem-solving abilities that enhance service delivery and guest satisfaction. Proven track record of maintaining high standards in customer service, corporate communication, and operational efficiency. Brings a broad understanding of hotel operations across various departments and is well-equipped to optimize workflows, elevate guest experiences, and foster cross-cultural collaboration in dynamic environments.
Overview
14
14
years of professional experience
Work History
Assistant Food and Beverage Manager
Coast Victoria Hotel & Marina
06.2022 - Current
- Lead menu development and updates in collaboration with the culinary team, ensuring consistency with brand standards.
- Oversee recruitment, training, payroll, and performance management for a team of 30+ in a unionized environment, fostering a high-performance culture.
- Manage inventory, purchasing, and waste reduction strategies to enhance efficiency and cost control.
- Coordinate with sales, banquet, and culinary teams to plan and execute events, ensuring seamless food and beverage service.
- Streamline operations across Blue Crab Seafood House, lounge, banquets, and kitchen to maintain exceptional service quality.
- Drive customer engagement by promoting new offerings, events, and experiences through social media.
- Utilize POS systems to generate reports, track performance, and implement operational improvements.
- Served as Acting Food and Beverage Manager (April 2024 – August 2024), overseeing department operations during managerial absence.
Restaurant Manager/Assistant General Manager
Sizzling Tandoor
11.2020 - 06.2022
- Oversaw daily operations of flagship downtown location, optimizing sales and performance post-transfer from Uptown
- Managed bar and restaurant inventory, finances, and staff schedules
- Implemented cost-saving modifications during COVID-19 while maintaining service standards
Floor Manager
Yates Street Taphouse
12.2019 - 09.2020
- Supervised daily operations for a220-seat pub, managing up to15 staff members
- Ensured compliance with legislative guidelines, especially during COVID-19
- Facilitated daily reports and implemented scheduling changes to optimize efficiency
Guest Services Agent
Hotel Grand Pacific
05.2018 - 12.2019
- Executed guest check-ins, room assignments, and billing related tasks
- Recognized with the Hotel Grand Pacific Award for Best Co-op Student (2019) and Employee of the Quarter (2019)
Front Office Associate
JW Marriott
02.2015 - 05.2017
- Delivered exceptional service to elite guests and club members
- Managed bar operations, guest relations, and exclusive restaurant services in the Executive Lounge
- Awarded Associate of the Year (2016)
Oberoi STEP Program Trainee
The Oberoi Udaivilas
04.2011 - 03.2014
- Gained extensive training in hotel operations, including front office, food, beverage, and housekeeping
- Attended training courses to build understanding of processes, techniques, and industry.
- Developed professional expertise at a luxury resort recognized as the World’s Best Hotel by Travel + Leisure
Education
Post-Degree Diploma - Applied Tourism and Hospitality Management
Camosun College
Victoria, BC01.2019
Executive Training Course -
JW Marriott
Pune, India06-2016
Bachelor of Arts - Tourism Studies
Indira Gandhi National Open University
New Delhi, India04-2014
Oberoi Certificate of Proficiency -
Systematic Training And Education Program
Udaipur, India03-2014
Skills
Global Tourism
Operational Skills
Corporate Hospitality
Strategic Planning
Hobbies and Interests
Adventure travel, drumming, fitness, tennis, and basketball
Timeline
Assistant Food and Beverage Manager
Coast Victoria Hotel & Marina
06.2022 - Current
Restaurant Manager/Assistant General Manager
Sizzling Tandoor
11.2020 - 06.2022
Floor Manager
Yates Street Taphouse
12.2019 - 09.2020
Guest Services Agent
Hotel Grand Pacific
05.2018 - 12.2019
Front Office Associate
JW Marriott
02.2015 - 05.2017
Oberoi STEP Program Trainee
The Oberoi Udaivilas
04.2011 - 03.2014
Post-Degree Diploma - Applied Tourism and Hospitality Management
Camosun College
Executive Training Course -
JW Marriott
Bachelor of Arts - Tourism Studies
Indira Gandhi National Open University
Oberoi Certificate of Proficiency -
Systematic Training And Education Program
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