Duy Ngo
Toronto,ON
Summary
At Real Fruit Bubble Tea, excelled as a Barista by fostering a welcoming environment and enhancing sales through personalized beverage creation. Demonstrated exceptional teamwork and customer service skills, alongside proficiency in cash handling and operating complex coffee machinery. Trained new staff, showcasing leadership and a commitment to quality and efficiency.
Overview
1
1
year of professional experience
Work History
Barista
Real Fruit Bubble Tea
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Science -
George Brown College
Toronto, ON04.2026
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Order Taking
- Cash Register Operation
- FLUENT IN ENGLISH
- Customer Service
- Problem-Solving
- Multitasking
Languages
English
Full Professional
Timeline
Barista
Real Fruit Bubble Tea
10.2023 - Current
Bachelor of Science -
George Brown College
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