Duvon Lewis

Clovis

Summary

Dynamic Cable Technician at TAK Communications with strong troubleshooting skills and a commitment to customer service. Successfully minimized downtime through efficient emergency repairs and improved customer satisfaction by resolving cable issues. Proficient in cabling layouts and OSHA compliance, ensuring safety and quality in all installations.

Overview

years of professional experience

Work History

Cable Technician

TAK Communications

06.2024 - Current

Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Maintained safety standards during installations, reducing the incidence of workplace accidents.
Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.

Healthcare Support Worker

New Hope Community Inc.

10.2019 - 01.2024

Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.

Grocery Bagger

Green Fresh

07.2019 - 09.2019

Elevated service quality through assistance with customers' heavy bags.
Reduced wait times for customers by quickly and accurately bagging groceries.
Collected carts from parking lot and designated return locations.
Retrieved items for customers and verified prices.
Pleasantly greeted customers and provided prompt and courteous service.
Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
Ensured proper handling of fragile items to minimize breakages and complaints.

Education

Monticello High School

Monticello

06.2019

Skills

Hand tool proficiency
Cabling layouts
Troubleshooting skills
Customer service
OSHA compliance

Customer education
Problem-solving
Time management
Attention to detail
Multitasking

Timeline