Maninder Singh
Brampton
Summary
Dynamic professional with a proven track record at DHT, excelling in cable installation and troubleshooting. Skilled in network configuration and customer service, I enhance user experiences through tailored solutions. Adept at team leadership, I streamline processes to boost operational efficiency and ensure high-quality service delivery.
Developed technical expertise in fast-paced environment, focusing on precision and customer satisfaction. Demonstrated skills in troubleshooting, installation, and maintenance, looking to transition into new field. Aiming to leverage problem-solving abilities and technical knowledge to contribute effectively in different industry.
Positive and reliable professional with strong problem-solving abilities and keen interest in technology. Possesses foundational knowledge of network systems and telecommunications, with hands-on skills in using cable testing equipment and tools. Committed to achieving high-quality installations and ensuring seamless connectivity for clients.
Overview
3
3
years of professional experience
Work History
Cable Technician
DHT
01.2024 - Current
- Assisted in installation and maintenance of cable systems.
- Learned safety protocols and procedures for cable handling.
- Supported troubleshooting processes for customer connectivity issues.
- Operated tools such as cable testers and splicing equipment.
- Installed and configured residential cable systems for optimal performance and customer satisfaction.
- Conducted thorough troubleshooting of cable issues, ensuring timely resolution for clients.
- Educated customers on equipment usage and service features to enhance user experience.
- Collaborated with team members to streamline installation processes and improve service efficiency.
- Maintained accurate records of installations and service calls, supporting operational efficiency.
- Optimized system functionality for customers through careful assessment of individual needs and tailored installation strategies.
- Provided accurate estimates for materials needed during installations or repairs, minimizing waste expenses for the company.
- Performed preventive maintenance of telecommunications equipment.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
Security Supervisor
Cancom Security
04.2023 - Current
- Supervised daily security operations, ensuring compliance with safety protocols and regulatory requirements.
- Trained and mentored junior staff on security procedures and incident response techniques.
- Conducted regular site inspections to identify vulnerabilities and implement corrective measures.
- Coordinated emergency response plans, enhancing preparedness for potential security incidents.
- Monitored surveillance systems, analyzing footage to detect suspicious activities and prevent breaches.
- Developed and maintained detailed reports on security incidents, facilitating continuous improvement of protocols.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Data Science Intern
Johal Legal Firms
05.2023 - 12.2023
- Analyzed legal data to identify trends and support case strategies.
- Designed data visualization dashboards to enhance reporting efficiency.
- Collaborated with legal teams to refine data collection methods.
- Developed predictive models for case outcomes using machine learning algorithms.
- Streamlined data processing workflows, improving turnaround times for reports.
- Conducted statistical analyses to inform risk assessments and decision-making.
- Assisted in training staff on new data management tools and techniques.
- Optimized machine learning models for improved prediction accuracy and performance.
- Performed data administration duties for databases.
- Enhanced data processing efficiency by automating data collection and preprocessing tasks.
- Maintained detailed documentation of project progress, methodologies employed, and results obtained – facilitating knowledge transfer across teams.
Education
Associate of Science - Cyber Security
Loyalist College of Applied Arts And Technology
Toronto, ON08-2023
Bachelor of Science - Computer Science
Punjab Technical University
Punjab05-2020
Skills
- Cabling layouts
- Hand tool proficiency
- Troubleshooting skills
- Customer service
- Fiber optic safety
- Fiber optic terminations
- Fiber optic routing
- Network troubleshooting
- Fiber optic cleaning
- Power tool usage
- Hand tool operation
- Cable splicing expertise
- Network configuration
- Vehicle maintenance
- Python programming
- Machine learning
- SQL databases
- Statistical analysis
- Scikit-learn
- Natural language processing
- Neural networks
- Big data analytics
- Database management
- Team leadership
- CCTV monitoring
- Staff management
Languages
Punjabi
Hindi
English
Timeline
Cable Technician
DHT
01.2024 - Current
Data Science Intern
Johal Legal Firms
05.2023 - 12.2023
Security Supervisor
Cancom Security
04.2023 - Current
Associate of Science - Cyber Security
Loyalist College of Applied Arts And Technology
Bachelor of Science - Computer Science
Punjab Technical University
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