Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Optimized resource allocation for improved efficiency and profitability across all departments.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Expanded market presence through successful negotiation of key partnerships and acquisitions.
Established a high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.
Director of Business Development
Mauritius Tropical Vibez
03.2023 - Current
Increased client base by developing and implementing effective business development strategies.
Enhanced company''s market presence through targeted networking events and relationship building.
Secured new partnerships by identifying and pursuing potential collaborators within various industries.
Generated significant revenue growth with the implementation of innovative marketing campaigns.
Janitor
Ville De Pointe Claire
01.2023 - Current
Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Operations Team Leader
GardaWorld Security
01.2019 - 01.2023
Improved operational efficiency by streamlining processes and implementing more effective procedures.
Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Reduced expenses with strategic budget planning and cost-effective resource allocation.
Coordinating Supervisor (Aeroport De Montreal)
Garda World – Talent World
05.2021 - 01.2022
Enhanced team productivity by implementing efficient scheduling and task delegation.
Streamlined communication among staff members for improved project coordination and reduced misunderstandings.
Completed projects within deadlines through effective time management and prioritization of tasks.
Reduced operational costs with strategic budgeting and resource allocation.
Collaborated with cross-functional teams to ensure seamless integration of efforts in achieving organizational objectives.
Apprentice Mechanic
Garage Bala
03.2018 - 01.2019
Improved vehicle performance by diagnosing and repairing various automotive issues in a timely manner.
Enhanced customer satisfaction by providing efficient maintenance services and addressing concerns professionally.
Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
Streamlined workshop operations by maintaining a clean and organized workspace, ensuring safety standards were met at all times.
Hotel Front Desk Receptionist
West Palm Beach Hotel
01.2017 - 04.2018
Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
Assisted in increasing hotel occupancy rates through proficient handling of reservations and room assignments.
Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
Education
High School Diploma -
Centre De Competence Rive Sud
La Prairie, QC
High School Diploma -
Sir Razack Mohammed SSS
Mauritius
12.2018
GED -
SIR Razack Mohammed SSS
Mauritius
01.2016
Skills
Staff Management
Strategic Planning
Operations Management
Business Development
Resignation Letter
02/01/23, Chère Madame,
Je vous écris cette lettre pour vous informer que je démissionne de ma position en tant que Chef d’équipe aux services à la clientèle et aux opérations, à compter de la date d’aujourd’hui, 02/01/23.
Je vous remercie pour m’avoir donné l’opportunité de travailler pour la compagnie Garda World et ce fut une belle expérience.
Merci pour votre compréhension.
Sincèrement,
Raj Kushal Dursun.