Dureti Godanna Sero
Calgary,Alberta
Summary
Hardworking, passionate and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Biomedical Medical science Lecturer
Wolkite university
03.2019 - 01.2024
- Course planning, Provide detailed theoretical lessons in the classroom using a variety of instructional techniques, Course coordination, Organize interesting lecture materials as well as study materials using PowerPoint and models, Instructing cadaver dissection classes and histology lab, Creating and administering exams and evaluating and recording student performance, Tutoring during regularly scheduled office hours to advise and assist students
Volunteer work
Selihom Mentally Ill People Support Association
03.2022 - 09.2023
Customer Service Representative Clothing Store
Neve Clothing
07.2017 - 02.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Major Depression in the Population: A Public Health Approach -
Johns Hopkins University offered through Coursera
04.2024
Effective Communication for Today's Leader -
Tecnológico de Monterrey offered through Coursera
03.2023
Masters of Science in Medical Anatomy -
Dureti Sero
11.2021
Skills
- Customer Service
- Excellent Communication Skills
- Problem-Solving Ability
- Attention to Detail
- Speed and Efficiency
- Flexibility to adapt to changing situations and customer demands
- Maintain a friendly and positive demeanor
- Teamwork
- Cash Handling
- Attention to Detail
- Time Management
- Microsoft Office
Personal Information
- Date of Birth: 08/04/95
- Gender: Female
- Nationality: Ethiopian
Hobbies and Interests
- Reading Medical Journals
- Cooking
- Doing sport/ Exercising
Languages
English
Full Professional
Timeline
Volunteer work
Selihom Mentally Ill People Support Association
03.2022 - 09.2023
Biomedical Medical science Lecturer
Wolkite university
03.2019 - 01.2024
Customer Service Representative Clothing Store
Neve Clothing
07.2017 - 02.2019
Major Depression in the Population: A Public Health Approach -
Johns Hopkins University offered through Coursera
Effective Communication for Today's Leader -
Tecnológico de Monterrey offered through Coursera
Masters of Science in Medical Anatomy -
Dureti Sero
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