Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
CustomerServiceRepresentative

Dupinder Kaur Dehal

Brampton,ON

Summary

Results-driven insurance and sales professional with extensive experience in the industry. Skilled in MS Office, Adobe Illustrator, and languages including English, Punjabi, Hindi, and Urdu. Proven track record of success, with a strong background in sales leadership, customer service, and marketing. CRM certified and LLQP licensed. Also achieved best leadership Award.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Uber Technologies inc
  • - Uber Driver, Uber Technologies, Inc. (2017-2018)
  • - Communicated with passengers and transported them to and from their desired destinations, ensuring a great customer experience
  • - Maintained vehicle cleanliness and excellent condition, provided excellent customer service, and resolved any customer problematic issues
  • - Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required
  • - Achieved and maintained a perfect 5-star Uber rider ratings.
  • Received incoming calls and helps clients to solve problems.

Financial Advisor and Sales Expertise

World financial group
01.2017 - 12.2023
  • LLQP license holder with good credits.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
  • Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
  • Facilitated client meetings with comprehensive investment strategy planning.
  • Lead 15+ license advisor in team.
  • Continue training on new products and meetings with clients.
  • Excellent customer service

Education

Master of Arts - Economics

Panjab University Chandigarh
India

Education

Skills

- Technical: MS Excel, MS Word, MS PowerPoint, MS Outlook, Adobe Illustrator

- Languages: English, Punjabi, Hindi, Urdu

- Sales leadership, customer service, negotiation, multitasking, and marketing

- Excellent communication and customer service skills

- Organized and multitasking

- Negotiation and compassionate customer service

Accomplishments

Best Leadership Award

Best University artist.

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Urdu
Professional Working

Timeline

Financial Advisor and Sales Expertise

World financial group
01.2017 - 12.2023

Customer Service Representative

Uber Technologies inc

Master of Arts - Economics

Panjab University Chandigarh

Education
Dupinder Kaur Dehal