Dupinder Kaur
Mississauga,Ontario
Summary
RIBO Level 1 candidate with strong knowledge of automobile, home owner, tenant, commercial, and travel insurance. Passed the examination on the first attempt. Bringing six years of supervisor experience in team leadership, sales, and customer service. Pay close attention to detail and learn quickly. Seeking to begin a career in the insurance industry.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Supervisor
Rogersville Convenience Inc.
01.2023 - 01.2025
- Supervised daily operations, leading team to maintain high service standards in a busy store and restaurant.
- Created staff schedules and assigned duties.
- Managed opening and closing procedures.
- Tracked inventory and stock levels, ensuring timely restocking to meet customer demand.
- Served customers, answered inquiries, and resolved complaints promptly and professionally.
- Utilized communication and sales skills to effectively recommend products and menu items, enhancing customer satisfaction.
- Processed cash transactions and kept accurate records.
Supervisor
Pizzaville Restaurant
01.2019 - 01.2023
- Supervised daily operations and led the team in a busy store and restaurant.
- Developed staff schedules and assigned duties to optimize team workflow.
- Managed opening and closing procedures.
- Monitored inventory and stock levels, arranging timely restocking to ensure product availability.
- Used strong communication and sales skills to recommend products and menu items.
- Tracked inventory and stock levels, and arranged timely restocking.
- Executed cash transactions and maintained accurate financial records.
Education
Office Administration Health Services
Georgian College
Barrie, OntarioSkills
- Retail operations knowledge
- Client management
- Sales recommendations
- Inventory management tools
- Needs assessment
- Time prioritization
- Detail orientation
- Pressure multitasking
- Team leadership
- Client care
- Conflict resolution
- Client composure
- Written communication
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Google Workspace
- Microsoft Teams and Zoom
- Email management
- File management
- Scheduling
- Software adaptation
- Inventory management tools
- Software adaptation
Certification
RIBO Level 1 Examination: passed on the first attempt, 2026-09-28
INSURANCE KNOWLEDGE
- General Insurance and Industry Knowledge
- Habitational Insurance (Homeowner, Tenant, and Condominium)
- Automobile Insurance
- Liability and Legal Liability Insurance
- Commercial Insurance
- Travel Insurance
- Insurance Process and Policy Conditions
- Regulations and Ethics
Timeline
Supervisor
Rogersville Convenience Inc.
01.2023 - 01.2025
Supervisor
Pizzaville Restaurant
01.2019 - 01.2023
Office Administration Health Services
Georgian College