Dumisani Chirwa
Ottawa
Summary
Detail-oriented and highly organized professional with strong analytical, communication, and multitasking skills. Proven ability to work independently, manage priorities effectively, and deliver exceptional customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate & Customer Service
Cosmaroma Home Renovation
01.2024 - Current
- Provide excellent customer service and in-depth product knowledge.
- Handle returns and exchanges efficiently, ensuring customer satisfaction.
- Maintain stock levels and assist with inventory management.
- Execute merchandising strategies to enhance product visibility.
Administrative Assistant (Contract)
Ottawa Music Industry Coalition
02.2024 - 03.2024
- Supported meeting scheduling, record maintenance, and correspondence management.
- Assisted in event planning and execution.
- Prepared documents, reports, and presentations with accuracy and professionalism.
- Collaborated with team members to streamline administrative processes.
Store Manager
Vinjeru Enterprises
01.2022 - 01.2023
- Managed staff scheduling and marketing initiatives to drive sales.
- Oversaw merchandising and store operations to enhance customer experience.
- Delivered exceptional customer service and maintained a positive shopping environment.
Education
Bachelor of Social Sciences - Development Studies
University of Livingstonia
01.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Full Professional
Employee of the Quarter
Got the award from the current job i have.
Interests
- Music
- Creative Writing
Timeline
Administrative Assistant (Contract)
Ottawa Music Industry Coalition
02.2024 - 03.2024
Sales Associate & Customer Service
Cosmaroma Home Renovation
01.2024 - Current
Store Manager
Vinjeru Enterprises
01.2022 - 01.2023
Bachelor of Social Sciences - Development Studies
University of Livingstonia
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