Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dulce Davila

Pacoima

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of post-secondary education
10
10
years of professional experience

Work History

MA Care Coordination

Aqua Health LLC
El Paso
06.2026 - Current
  • Proposed innovative ideas and solutions that improved team dynamics and project outcomes.
  • Collaborated with diverse coworkers to achieve project goals and resolve product and service-related issues.

Conducted virtual introductory calls and non-clinical follow-ups with patients via phone.

  • Collaborated with diverse coworkers to achieve project goals and resolve product and service-related issues.

Residential Aide

Valley Village
Winnetka
08.2016 - Current
  • Prepare and Administer medication for residents
  • Assisted residents with personal hygiene tasks to promote health and comfort.
  • Supported individual rights and values, fostering a respectful and inclusive environment.
  • Maintained accurate data and documentation for participants, ensuring compliance and accountability.
  • Assist in personal assessment, planning and evaluation process
  • Conducted daily activities to develop living skills aligned with participant goals and objectives.

Customer Services Rep.

Bedrosians Tile & Stone
Sylmar
10.2023 - 12.2024
  • Cultivated positive customer relationships through effective communication and follow-up
  • Resolved customer complaints and provided timely solutions to enhance satisfaction.
  • Collaborated with team to address customer inquiries promptly and accurately
  • Assisted customers with product selection and inquiries regarding tile and stone.
  • Processed orders and managed customer accounts using internal software systems.

Data Entry

Dover Food Retail - Anthony International
Sylmar
12.2021 - 09.2023
  • Entered invoices into Oracle database to ensure accurate financial records.
  • Completed assigned data entry requests and tasks within required timeframes to support operational efficiency.
  • Organized and digitized documentation to ensure easy access and retrieval.
  • Communicated with buyers and suppliers to resolve issues with incoming materials or invoices, preventing potential delays.

Education

Certified Phlebotomy Technician -

Los Angeles Career College
Northridge

Certified Medical Assistant - Medical Assistant

Concorde Career College
North Hollywood, CA
04.2012 - 01.2013

High School Diploma -

Discovery Charter Preparatory
Pacoima

Skills

  • Quick learner
  • Friendly
  • Patient education
  • Medication administration
  • Data documentation
  • Care coordination

Languages

  • English
  • Spanish

Timeline

MA Care Coordination

Aqua Health LLC
06.2026 - Current

Customer Services Rep.

Bedrosians Tile & Stone
10.2023 - 12.2024

Data Entry

Dover Food Retail - Anthony International
12.2021 - 09.2023

Residential Aide

Valley Village
08.2016 - Current

Certified Medical Assistant - Medical Assistant

Concorde Career College
04.2012 - 01.2013

Certified Phlebotomy Technician -

Los Angeles Career College

High School Diploma -

Discovery Charter Preparatory
Dulce Davila