Bernardo Mercado
Union City
Summary
Dynamic professional with extensive experience in patient management and clinic scheduling at Mission Valley Eye Medical Center. Proven ability to excel in fast-paced environments, demonstrating strong problem-solving skills and effective team collaboration. Adept at pre-surgical preparation and maintaining accurate medical records, ensuring optimal patient care and satisfaction.
Overview
4
4
years of professional experience
Work History
MA/ Scrub Tech
Mission Valley Eye Medical Center
Fremont
12.2023 - 12.2024
- Managed front office operations, including patient check-in, insurance verification, and scheduling.
- Assisted back office by screening and preparing patients for doctor visits.
- Trained as a scrub tech, providing support during cataract surgeries in operating room.
Wheelchair Assistant
Oakland International Airport
Oakland
07.2023 - 11.2023
- My one and only job was to push passengers to their boarding gates or if they were arriving then to the baggage claim area.
Production Associate
Tesla
Fremont
02.2022 - 05.2023
- First few months I sanded and polished any cars that had defects after they were painted.
- Then I was transferred to a different area where I added insulation to the cars.
WareHouse
Fashion Furniture
Hayward
05.2021 - 08.2021
- Every day I would have a set list of how much furniture I needed to hull using a picker forklift.
- If the furniture was damaged I would repair it.
Customer Service Representative
Locker Plus Site: Amazon
Fremont
12.2020 - 05.2021
- My job was to organize dropped off packages, accept customers' amazon returns, answer any questions or take care of any concerns the client might have.
- I would also give the customers any amazon orders they had at the site.
Education
Medical Assistant -
Carrington College
San Leandro, CA01.2023
High School -
James Logan High School
Union City, CA01.2020
Skills
- Quick Learner
- Patient management
- Medical record keeping
- Clinic scheduling
- Insurance verification
- Team collaboration
- Pre-surgical preparation
- Problem solving
- Hard Worker
- Responsible
- Good time management
- Good social skills
Hobbies and Interests
- Soccer
- PC
- Snowboarding
- Baritone Horn
- Blood Draws
References
- Annabelle, Manager (Amazon), (707) 235-2399
- Rolando Hernandez, Team Leader (Tesla), (404) 819-1518
- Jodi, Team Lead (MVEMC), (510) 449-4752
Languages
English
Professional
Spanish
Professional
Timeline
MA/ Scrub Tech
Mission Valley Eye Medical Center
12.2023 - 12.2024
Wheelchair Assistant
Oakland International Airport
07.2023 - 11.2023
Production Associate
Tesla
02.2022 - 05.2023
WareHouse
Fashion Furniture
05.2021 - 08.2021
Customer Service Representative
Locker Plus Site: Amazon
12.2020 - 05.2021
Medical Assistant -
Carrington College
High School -
James Logan High School