Dristi Bhattarai
Scarbrough,Ontario
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Member Service Assistant
Costco Wholesale
06.2023 - Current
- Create and analyze reports using tracking software to track member service metrics and discover opportunities for improvement. - Respond to member queries, requests, and transactions promptly and maintain documentation accordingly. - Conduct personalized orientations for new members, clearly articulating a range of benefits, such as exclusive discounts, cashback rewards, and access to Costco services.
Server/Cashier
The Momo House
04.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Fanshawe Toronto Campus
Toronto, Ontario12.2024
Skills
- Technical Assistance
- Helpdesk Support
- Knowledge of design, development, and implementation
- Microsoft Office skills - Word, Outlook, Excel, PowerPoint
- Store operations
- Interpersonal skills
- Health and safety
- Communication skills
- Analytical thinker
- Time Management
- Customer Service
- Marketing Skills
Certification
- Foundational Online Security Awareness
- Smart Serve Training
Availability
Full Time
Timeline
Member Service Assistant
Costco Wholesale
06.2023 - Current
Server/Cashier
The Momo House
04.2023 - 12.2023
High School Diploma -
Fanshawe Toronto Campus
Similar Profiles
Aidan ThompsonAidan Thompson
Tire Technician at Costco WholesaleTire Technician at Costco Wholesale
Jaden HarrisJaden Harris
Food Court Employee at Costco Wholesale CorpFood Court Employee at Costco Wholesale Corp
Zach FossZach Foss
Baker at Costco Wholesale CorpBaker at Costco Wholesale Corp