Drew Noskey
Edmonton,AB
Summary
Dynamic and adaptive professional with a proven track record at Square 1 Coffee, excelling in customer service and team collaboration. Recognized for creating personalized beverages that boosted sales and fostering a welcoming atmosphere. Strong problem-solving skills and attention to detail ensure exceptional service in high-pressure environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Square 1 Coffee
Edmonton, AB
10.2024 - Current
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista/Server
FIX Coffee Bar & Bakery
Slave Lake, AB
04.2023 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Front Desk Associate
Planet Fitness
Edmonton, AB
11.2023 - 05.2024
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Customer Service Representative
Walmart
Slave Lake, AB
10.2021 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Roland Michener Secondary School
Slave Lake, AB06.2023
Skills
- Team leadership
- Adaptive and creative
- Attention to detail
- Friendly and outgoing
- Problem-solving
Certification
ProServe Certification.
Time Frame: November 2024-November 2029.
Timeline
Barista
Square 1 Coffee
10.2024 - Current
Front Desk Associate
Planet Fitness
11.2023 - 05.2024
Barista/Server
FIX Coffee Bar & Bakery
04.2023 - 08.2024
Customer Service Representative
Walmart
10.2021 - 04.2023
High School Diploma -
Roland Michener Secondary School