Dragana Beronja
Calgary
Summary
Dedicated and compassionate social worker with a Bachelor of Social Work from Dalhousie University, deeply committed to fostering inclusion and belonging. As an immigrant woman, I bring a unique perspective and unwavering dedication to helping individuals reach their full potential and thrive within their communities.
Overview
9
9
years of professional experience
Work History
Justice Support Worker
Coverdale Justice Society
01.2024 - 10.2024
- Supported up to twelve female identifying youth who had been involved in the criminal justice system
- Provided gender-informed, trauma-responsive, and restoratively driven support services to residents
- Completed daily documentation, information and incident reports, adhering to privacy laws and organizational policies
Social Work Practicum
Department of Community Services, Dartmouth District Office
04.2021 - 07.2021
- Gained knowledge of issues and resources in the community related to parenting, poverty, mental health and addiction issues and community development
- Provided support to families by connecting them to said resources in particular, counselling, financial support and resources related to parenting
- Completed case notes, paid attention to their detail and accuracy
- Making sure that the clients files are up to date
Legal Assistant (part-time)
Pavel Boubnov Law Inc
01.2016 - 01.2020
- Welcomed guests and clients by greeting them in person or on the telephone, answering or directing inquiries
- Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics, coordinating case preparation
- Conserved attorneys time by reading, researching, reviewing, verifying, and routing correspondence, reports, and legal documents; drafting letters and documents; collecting and analyzing information; initiating telecommunications; organizing client conferences, and attorney meetings; scheduling couriers, court reporters, expert witnesses, and other special functions; coordinating preparation of charts, graphs, and other courtroom visuals; preparing expense reports
- Maintained client confidence by keeping client/attorney information confidential
Education
Bachelor of Social Work -
Dalhousie University
Halifax, NS09-2023
Certificate of Completion -
Mini Courses
Halifax, NS03-2023
No Degree - Research Ethics
TCPS2: Core
Halifax, NS01-2023
Skills
- Advanced proficiency in Microsoft Office Suite to streamline operations and documentation
- Skilled in adapting to diverse environments with cultural sensitivity
- Experienced in client intake, scheduling, and processing legal documents under pressure
- Strong analytical skills to address complex issues and enhance service delivery
- Proficient in handling sensitive information with strict confidentiality
- Excellent written and verbal communication for professional client and team interactions
- Collaborative team player focused on achieving shared goals
- Dedicated to delivering exceptional customer service in-person and via phone
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Full Professional
Timeline
Justice Support Worker
Coverdale Justice Society
01.2024 - 10.2024
Social Work Practicum
Department of Community Services, Dartmouth District Office
04.2021 - 07.2021
Legal Assistant (part-time)
Pavel Boubnov Law Inc
01.2016 - 01.2020
Bachelor of Social Work -
Dalhousie University
Certificate of Completion -
Mini Courses
No Degree - Research Ethics
TCPS2: Core
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