Douglas Paine
Mississauga,ON
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
A former English Instructor in South Korea and China respectively. Passionate about Health & Safety and the protection of workers. Train the Trainer certified and experienced in training large groups in a corporate setting.
Excellence in building rapports with customers and clients for enhanced satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supervisor
CJR Wholesale Distributors
10.2021 - Current
- Supervise workers in four departments (roughly 40 people)
- Delegate workload and hold pre-shift meetings
- Find or assign machines and scanning equipment
- Take daily attendance records and communicate with HR regarding late or missing workers
- Work with other departments to solve issues to ensure customers receive orders on time
- Fast-moving environment
- Often need to multitask to ensure deadlines are met
- Proficient in WMS/ERP
- Co-Chair (Manager member) of the Joint Health and Safety Committee
- Good command of English language and sympathetic to non-English speakers
- Good coaching and training techniques
- Received and finished multiple Supervisors and Management training courses
- Certified in Train the Trainer forklift trainer & scissor lift.
Dealer Service Representative
Auto Trader
06.2019 - 08.2021
- Drive, stage, and photograph all types of vehicles for the purpose of uploading them to ads and other online services
- Time management and attention to detail as well as customer service are some of the main attributes of the position other than Photography
- Driving over vast distances to visit and service dealerships
- Some ariel videography using drones and editing footage
- In 2019/2020 was top in the company for quality of work and customer satisfaction.
Warehouse Specialist
Veritiv
03.2018 - 06.2019
- Picked products for specific routes according to pick sheets either on a pallet walkie or reach truck
- Focused on a high degree of accuracy when picking products for customers
- Informed Supervisors of any discrepancies or infractions to assist in warehouse safety and help prevent errors
- Always available for any types of work needed to be completed as well as putting in extra hours upon request.
Photographer
Lifetouch
08.2015 - 08.2017
- Worked in school Public/High Schools, setting up equipment
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Mentored aspiring photographers through workshops and one-on-one training sessions, sharing valuable knowledge and experience.
- Streamlined photo selection process for clients using online galleries and proofing systems.
Forklift Order Picker
Canadian Blast Freezers
05.2014 - 08.2015
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Streamlined warehouse operations for increased efficiency through organized and accurate order picking.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Ensure product is thoroughly frozen after blast freezing before shipping
- Worked with CFIA to ensure proper GMP's being followed
English Instructor
Long win English Institute
02.2006 - 04.2014
- Taught English as a second language from grade school up to university/business level.
- Developed student comprehension by incorporating visual aids, multimedia presentations, and group activities.
- Improved classroom engagement by implementing interactive teaching techniques and hands-on learning experiences.
- Enhanced overall student success with personalized feedback, constructive criticism, and one-on-one tutoring sessions.
- Cultivated a positive learning environment by fostering open communication, mutual respect, and active listening skills among students.
- Increased student participation in class discussions by creating thought-provoking prompts and encouraging diverse perspectives.
- Promoted skill development in reading, writing, speaking, and listening through various instructional methods tailored to individual needs.
Education
High School Diploma -
West Credit Secondary School
Mississauga, ON06.1995
Skills
- Operations Management
- Staff Management
- WMS/ERP experience
- Word/Power Point/Excel experience
- Training and mentoring
- Time management
- Continuous Improvement
- Problem-Solving
- Professionalism
- Analytical Thinking
- Forklift Trainer Certified (Train the Trainer)
- Fully certified in Health & Safety
Accomplishments
- An accredited Photographer published in multiple magazines for landscape and commercial work.
- Freelance Photographer/Drone Operator (certified level - Beginner, use of aerial equipment 250g - 25gk)
- Was named (tied for) Top Photographer and in Customer Satisfaction by Auto Trader in 2019/2020
- Co-owned and operated a photography studio in Kunshan, China from 2010 - 2014
- Supervised team of 30-40 staff members.
- Collaborated with team members in the development of several initiatives to increase productivity and accuracy.
- Trained several large groups in the safe use of lift trucks (SOLT)
- Freelance trainer in TDG (Transportation of Dangerous Goods)
References
Available upon request
Languages
English
Native or Bilingual
Certification
- Teaching English as a Second Language Training - 2003 (York Learning Academy)
- Security & Private Investigation Training - 2017 (Ontario Security Training Institute)
- Train the Trainer Training - Certified in 2023 (Lift North America)
- Health & Safety Training - Fully Certified in 2023 (Safety One)
- TDG (Transportation of Dangerous Good) Training - 2024 (Safety One)
Timeline
Supervisor
CJR Wholesale Distributors
10.2021 - Current
Dealer Service Representative
Auto Trader
06.2019 - 08.2021
Warehouse Specialist
Veritiv
03.2018 - 06.2019
Photographer
Lifetouch
08.2015 - 08.2017
Forklift Order Picker
Canadian Blast Freezers
05.2014 - 08.2015
English Instructor
Long win English Institute
02.2006 - 04.2014
High School Diploma -
West Credit Secondary School
- Teaching English as a Second Language Training - 2003 (York Learning Academy)
- Security & Private Investigation Training - 2017 (Ontario Security Training Institute)
- Train the Trainer Training - Certified in 2023 (Lift North America)
- Health & Safety Training - Fully Certified in 2023 (Safety One)
- TDG (Transportation of Dangerous Good) Training - 2024 (Safety One)
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