Douglas Andrew
York,ON
Summary
Adept Fiber Optic Technician with a proven track record at Jibo Communications, enhancing network reliability and performance through expert fusion splicing and meticulous cable management. Excelled in delivering superior customer service and adhering to fiber optic standards, demonstrating both technical proficiency and effective communication skills. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
5
5
years of professional experience
Work History
Fibre Optic Technician
Jibo Communications
08.2022 - Current
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Stayed current with industry advancements through ongoing professional development and training in fiber optic technology.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Fiber Optic Technician
OT Glocal Cables.
01.2019 - 07.2021
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Responded to service requests during and after business hours.
Education
Graduate Certificate - Internet Security
Academy of Learning College
Etobicoke11.2022
Bachelor of Arts - Philosophy And Criminology
University Of Uyo
Uyo, Nigeria12.2017
High School Diploma -
Royal Secondary School
Lagos, Nigeria09.2012
Skills
- Fiber Optic Safety
- Cable splicing
- Fusion Splicing
- Fiber Optic Terminations
- Network Troubleshooting
- Fiber Optic Standards
- Fiber Optic Cleaning
Languages
English
Full Professional
Timeline
Fibre Optic Technician
Jibo Communications
08.2022 - Current
Fiber Optic Technician
OT Glocal Cables.
01.2019 - 07.2021
Graduate Certificate - Internet Security
Academy of Learning College
Bachelor of Arts - Philosophy And Criminology
University Of Uyo
High School Diploma -
Royal Secondary School