Customer-oriented student and Bartender offering 4-year background in food service and mixology. Versed in assessing and meeting customer needs whilst working efficiently with peers. A social and friendly individual with the ability to multitask and maintain company standards in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server/Service Associate
Scaddabush Italian Kitchen & Bar
Richmond Hill, ON
10.2019 - 08.2023
Greeted customers and assigned seating whilst working as a hostess.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Processed payments accurately and efficiently with POS system.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Performed opening and closing duties including restocking supplies.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Assisted in training new servers.
Swim Instructor
Swim Time
Thornhill, ON
01.2019 - 08.2019
Provided swimming instruction to individuals and groups of ages from under 4 to 13.
Organized lesson plans according to the individual needs of students.
Demonstrated proper technique for each stroke.
Assessed swimming skill levels for each student through "report cards" and an ultimate pass/fail grade.
Teaching Assistant
Spirit of Math Schools
Thornhill, ON
09.2018 - 01.2019
Supervised students in the classroom.
Graded assignments, tests and papers according to teacher instructions.
Instructed students individually or in groups to reinforce learning concepts.
Education
High School Diploma -
St. Robert Catholic High School
Thornhill, ON
06-2021
Bachelor of Science - Psychology
Queen’s University
Kingston, ON
Skills
Menu Memorization
Suggestive Selling
Responsible Alcohol Service
Food Service
Beverage Preparation
Cash and credit transactions
Complex Problem-Solving
Interpersonal Skills
Proficient in teamwork
Point of sale systems
Affiliations
High school varsity volleyball athlete
High school production stage manager
Volunteer with the city of Markham
Languages
English
Native/ Bilingual
French
Full Professional
Farsi
Native/ Bilingual
Certification
SmartServe certification (2019)
Bronze Cross (Swim and CPR) certification
SafeTALK certification
WHMIS training
References
References available upon request.
Timeline
Bartender/Server/Service Associate
Scaddabush Italian Kitchen & Bar
10.2019 - 08.2023
Swim Instructor
Swim Time
01.2019 - 08.2019
Teaching Assistant
Spirit of Math Schools
09.2018 - 01.2019
High School Diploma -
St. Robert Catholic High School
Bachelor of Science - Psychology
Queen’s University
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Melisa MustafajaMelisa Mustafaja
Hostess/Server at Scaddabush Italian Kitchen & BarHostess/Server at Scaddabush Italian Kitchen & Bar