Doris Yu

• Developed and implemented tailored investment and insurance solutions to meet client financial goals..
• Built and maintained strong client relationships through proactive communication and personalized service.

• Oversaw daily operations, ensuring adherence to safety protocols and operational standards.
• Facilitated training sessions for new team members, enhancing overall productivity and efficiency.
• Monitored inventory levels, coordinating with procurement to maintain stock availability.

• Provided data-driven insights to clients, assisting them in making informed decisions about their e-commerce strategy.
• Implemented effective pricing strategies that increased profitability without compromising customer satisfaction.

• Assisted customers in selecting products, enhancing overall shopping experience.
• Maintained up-to-date knowledge of inventory and promotions to drive sales.
• Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
• Collaborated with team members to meet store goals and improve service quality.

· Led daily operations, including staff hiring, training, and performance management.

· Implemented cost control measures and quality assurance protocols for products and services.

· Resolved customer complaints effectively, maintaining high levels of satisfaction and loyalty.