Dynamic Recreation Programmer, skilled in effective team leadership and program development. Successfully enhanced community engagement through innovative program opportunities. Proficient in budget management and conflict resolution, ensuring high-quality service delivery and participant satisfaction. Committed to continuous improvement and fostering inclusive recreational opportunities for all.
Overview
18
18
years of professional experience
Work History
Recreation Programmer - Adult Wellness
Strathcona County - Recreation, Parks, and Culture
02.2025 - Current
Plan, execute, and evaluate wellness programs and services, ensuring alignment with the needs and preferences of the community.
Support the department’s business plan by ensuring affordable, inclusive, and accessible recreation opportunities for community members aged 16–99 of all abilities.
Coordinate recruitment, hiring, and retention efforts for contract instructors.
Schedule, coached, and monitor instructors to maintain high-quality programming in line with best practices, and industry standards.
Manage day-to-day program operations, overseeing contract instructors, customer service issues, (e.g. program registration, Intelli/RecOnline systems, and facility services).
Collaborate with marketing teams to develop promotional tools and materials for programs.
Respond to internal and external guest inquiries.
Manage financial resources related to procurement and contracts, ensuring adherence to the County's procurement procedures.
Manage equipment distribution and purchased.
Recreation Programmer - Child and Youth Programs
Strathcona County - Recreation, Parks, and Culture
04.2024 - 02.2025
Recruited, trained , supervised, trained, and scheduled hourly staff, ensuring efficient operations and high-quality service delivery.
Lead yearly performance reviews and goal setting for each staff.
Developed and coordinated program plans, overseeing the planning, implementation, monitoring, and evaluation to meet community needs.
Collaborated with the Recreation, Parks, and Culture teams to ensure alignment of program offerings with organizational goals and community interests.
Researched and identified new trends in program development and promotion to enhance community engagement and participation.
Monitored program expenses and revenue to ensure budget adherence and financial sustainability.
Delivered service recovery solutions for both internal and external guests, addressing concerns and ensuring customer satisfaction.
Planned, coordinated, and participated in Play Day.
Recreation Programmer - Preschool Programs
Strathcona County - Recreation, Parks, and Culture
04.2008 - 04.2024
Developed and implemented engaging recreational programs for preschool aged children.
Coordinated logistics for each program in multiple facilities, ensuring smooth execution and participant satisfaction.
Collaborated with local organizations and partners to enhance program offerings and community involvement.
Managed registrations and maintained accurate records of participants.
Evaluated program effectiveness through participant feedback and adjusted accordingly.
Recruit, trained and supervised hourly staff and assistant programmer, fostering a collaborative team environment.
Completed yearly performance reviews and goal setting.
Led monthly safety meetings ensuring compliance with safe work practices and occupational health and safety codes.
Budget reporting and preparation and resource allocation.
Coordinated logistics, marketing materials and activities for Play Days, Celebration of Lights, and Canada Day events.
Education
Diploma - Early Childhood Development
MacEwan University
Edmonton, AB
Diploma - Early Childhood Development Prog - Administration
MacEwan University
Edmonton, AB
Supervisory Citation
University of Alberta - Faculty of Extension
Edmonton, AB
Skills
Skills:
Effective Team Leadership & Collaboration: ability to lead and collaborate within diverse teams to achieve organizational goals
Continuous Improvement & Lifelong Learner: committed to ongoing personal and professional development through continuous learning
Time Management: skilled in prioritizing tasks to meet deadlines and manage multiple responsibilities efficiently
Problem-Solving Abilities: strong analytical skills to identify issues, generate solutions, and implement improvements
Reliability: consistently dependable in all aspects of work, ensuring projects are completed on time and to a high standard
Organizational Skills: detail-oriented with a strong ability to plan, and coordinate
Adaptability & Flexibility: Ability to quickly adapt to changing priorities and new environments
Safety Procedures: Knowledge of and adherence to workplace safe practises and procedures
Computer Proficiency: Experienced with Intelli, Oracle, and SharePoint for program management and documentation
Customer & Service-Oriented: Dedicated to delivering high-quality service and creating positive experiences for all stakeholders
Conflict Management: Skilled in identifying, addressing, and resolving conflicts in a constructive manner
Interpersonal Skills: Strong communication and relationship-building skills, fostering positive interactions with colleagues and guests
Certifications:
Certified High Five Trainer - Principles of Healthy Child Development
Intermediate First Aid - CPR A & AED
Interests
Yoga
Gardening
Camping
Hiking
Drawing and Painting
Golfing
Timeline
Recreation Programmer - Adult Wellness
Strathcona County - Recreation, Parks, and Culture
02.2025 - Current
Recreation Programmer - Child and Youth Programs
Strathcona County - Recreation, Parks, and Culture
04.2024 - 02.2025
Recreation Programmer - Preschool Programs
Strathcona County - Recreation, Parks, and Culture
04.2008 - 04.2024
Diploma - Early Childhood Development
MacEwan University
Diploma - Early Childhood Development Prog - Administration
Business Systems Analyst at Strathcona County - Recreation, Parks, And CultureBusiness Systems Analyst at Strathcona County - Recreation, Parks, And Culture