Dora Diaz

• Recruited, trained and managed a team of 20+ employees.
• Analyzed customer data to develop targeted marketing campaigns.
• Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
• Created weekly schedules for staff members according to business needs.
• Provided feedback on product selection, layout, displays and promotions.
• Implemented effective cost-control measures to maximize profitability.
• Reviewed financial statements including profit and loss reports.
• Conducted monthly meetings with staff to discuss operational issues or changes.
• Developed and maintained store policies, procedures and operations manual.
• Ensured compliance with all safety regulations and company policies.
• Identified areas of improvement in store operations processes.
• Resolved customer complaints promptly and professionally.
• Ensured that store was clean and organized at all times.
• Managed inventory levels and ensured accurate ordering of merchandise.
• Evaluated employee performance on a regular basis to ensure quality standards were met.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Managed daily store operations and ensured compliance with company policies.
• Trained and supervised team members to enhance customer service skills.
• Implemented visual merchandising strategies to improve product presentation.
• Coordinated staff schedules to ensure adequate coverage during peak hours.
• Resolved customer complaints effectively to enhance shopping experience.

.Spect the equipment take the temperature on the machines to make sure they on point.

.Get ready all paper work to set the associates to work.

.Help to perform the jobs as need it if short handed as well packing, matching operated and forklift diving.

.inspect areas before shift over to make sure areas clean for next shift .