Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Pupinder Pal S. Mundi

Manager
Surrey,BC

Summary

Dear Sir/Madam, Im attaching my cover letter along with my resume for have. I am also referred by Brenda Everett. Currently where im working it give me varied skills and the ability to work with many different types of people. I believe I could fit easily into your team. I work very hard and pays attention to details. Im also flexible, quick to pick up new skills, and eager to learn to others. I have excellent references and would be happy to assist you if you have any questions. Objective: Looking for a new opportunity to use my skills and experience working in public for 10 yrs. To be a part of a secure and well-established company where I can gain further experience while enhancing the company's productivity and reputation. Providing Exceptional Service ; Building Loyal Relationships; Solving Problems ... Increasing Sales Dynamic customer service professional experienced in both call-center and retail store settings. Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Build and maintain enduring customer relationships to boost sales and generate repeat business. Qualifications: 10 years of Substantial experience and outstanding skills in customer service. Accustomed to working in fast-paced environments with ability to think quickly and successfully handle difficult customers. Works well under minimal supervision Experienced and knowledge of basic computer Proven business math skills Solved billing problems Self-motivated and creative

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager of Operations

Glover
01.2014 - Current
  • Increased sales by Number% with special displays and promotions.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.

01.2008 - 01.2006

Education

Bachelor - Commerce

Punjab Tech Inst. Jallandhar

IT - Political Science

Punjab University
2004

BST1, BST - Computer

Punjab University
2001

Skills

  • References:
  • Giving training to new hired people
  • Back office work
  • Customer service
  • Cashier
  • Demonstrated planning and organizational skills
  • Handling deliveries and ordering supplies
  • Esso Station in Bainbridge Vancouver, BC
  • Assistant Manager
  • Scheduling
  • Concord Security
  • Security guard
  • IndusInd Bank Limited
  • Junior Manager
  • Handling Cash, Operation Works, ATM Eod
  • IndusInd Bank Service & Solution Pvt Limited
  • Relationship Manager
  • Customer Care Service, Retail Banking
  • Karm Jassal 604-5067740
  • Jacqueline Gill 778-3180944Additional training:
  • WHMIS
  • BCLC training
  • Microsoft Word, Excel, PowerPoint
  • Microsoft windows XP
  • Special Skills:
  • Balance daily transactions
  • Perform cash deposits
  • Manage staff and assign duties
  • Plan, direct and evaluate daily operations
  • Recruit and train staff
  • Handled customer inquiries
  • Essential Skills:
  • Oral communication
  • Decision making
  • Critical thinking
  • Job task such as planning and organizing
  • Business Equipment and Computer Applications:
  • Electronic scheduler
  • Inventory control software
  • Electronic mail
  • Internet competency
  • Verbal and Written Communication
  • Pricing Strategies
  • Store Merchandising
  • Sales Tracking
  • Records Organization and Management
  • Focus and Follow-Through
  • Policies and Procedures
  • Supply Ordering
  • Multitasking and Organization
  • Shift Scheduling
  • Policy Development and Enforcement
  • Inventory Management
  • Sales Strategies
  • Management Training
  • Customer Service
  • Recruiting and Hiring
  • Financial Statement Review
  • Staff Supervision
  • Time Management
  • Administrative Management
  • Program Optimization
  • Performance Monitoring and Evaluation
  • Problem Anticipation and Resolution
  • Mathematical Calculation and Reasoning
  • Employee Training
  • Business Leadership
  • Originality and Creativity
  • Cash Management
  • Finance and Accounting Oversight
  • Payroll Management
  • Department Oversight
  • Human Resources Oversight
  • Special Events
  • Employee Terminations
  • Positive and Friendly
  • Replenishment and Recovery
  • Team Development
  • Work Planning and Prioritization
  • Complaint Resolution
  • Sales Promotion
  • Delegating Work
  • Retail Merchandise Quality Standards
  • Bank and Safe Deposits
  • Leading Staff Meetings
  • Loss Prevention Procedures
  • Location Marketing
  • Competitor Monitoring
  • Security System Monitoring
  • Report Generation
  • Market and Competitor Research
  • Talent Pipelining
  • Shelf Organizing
  • Disciplinary Enforcement

Websites

Certification

Post graduation

Languages

Hindi
Full Professional

Timeline

Store Manager of Operations

Glover
01.2014 - Current

01.2008 - 01.2006

Bachelor - Commerce

Punjab Tech Inst. Jallandhar

IT - Political Science

Punjab University

BST1, BST - Computer

Punjab University
Pupinder Pal S. MundiManager