DONNATT FORRESTER
Ottawa,ON
Overview
37
37
years of professional experience
Work History
Driver
Lyft
St. Petersburg, Florida
01.2025 - 03.2026
- Provided safe, reliable, and courteous transportation to passengers using an app-based ride-hailing platform.
- Navigated routes using GPS and mobile technology while responding to traffic and road conditions to ensure timely service.
- Communicated professionally with passengers, assisted with belongings, and provided quality customer service.
- Conducted pre-trip vehicle inspections and checked tires, lights, fluids, cleanliness, and general vehicle condition.
- Maintained accurate trip information through the Lyft application and followed company procedures.
- Complied with traffic laws, passenger safety requirements, and safe-driving practices.
- App-based ride-hailing and passenger transportation service providing on-demand transportation through a smartphone application, operating as an alternative to traditional taxi services.
Debris Monitor - Disaster Recovery Field Monitor
Tetra Tech
St. Petersburg, Florida
10.2024 - 12.2024
- Monitored debris removal and hauling operations following Hurricane Milton to ensure compliance with safety and operational procedures.
- Inspected work areas for hazards, environmental concerns, and improper debris handling or disposal.
- Prepared detailed load tickets for hauling vehicles and documented debris collected from job sites to support accurate tracking and disposal.
- Verified debris loads and monitored transportation to designated disposal facilities.
- Maintained accurate field records and reported discrepancies, safety hazards, and operational concerns to supervisors.
- Used required personal protective equipment (PPE) and followed established occupational health and safety procedures.
- Collaborated with drivers, field personnel, and supervisors to support efficient debris removal and disaster recovery operations.
- Three-month disaster recovery assignment supporting municipal debris removal operations following Hurricane Milton in Florida.
Bus Driver
Volusia Transit Management Inc
South Daytona Beach, Florida
05.2015 - 10.2024
- Operated fixed-route transit buses safely and efficiently according to established routes, schedules, timetables, and applicable traffic regulations.
- Conducted pre-trip and daily vehicle inspections, including brakes, lights, signals, emergency exits, and other safety equipment, and reported mechanical issues as required.
- Transported passengers safely while maintaining on-time departures and arrivals and responding appropriately to changing road and traffic conditions.
- Assisted passengers with boarding and disembarking, including elderly, disabled, and special-needs passengers, while supporting accessibility and passenger safety.
- Collected fares and verified passenger tickets or other proof of valid fare in accordance with transit policies.
- Provided courteous customer service, answered questions regarding routes and schedules, and communicated operational issues, delays, accidents, suspicious activity, and mechanical problems to dispatch or supervisors.
- Complied with U.S. Department of Transportation (DOT) requirements, municipal transit policies, safety procedures, and applicable laws, and participated in required meetings and training.
- Public mass transit system providing fixed-route transportation services for the municipality.
Senior Traffic Management Operator
Telvent DTN (Schneider Electric)
West Palm Beach, Florida
06.2006 - 06.2011
- Monitored interstate traffic conditions using CCTV surveillance systems and identified accidents, congestion, road hazards, and other incidents.
- Detected and assessed traffic incidents and promptly communicated relevant information to law enforcement, emergency services, transportation authorities, and other stakeholders.
- Operated Dynamic Message Signs to provide motorists with timely warnings and information regarding traffic incidents, road conditions, and travel disruptions.
- Prepared accurate incident reports documenting traffic events, response actions, and relevant operational information.
- Maintained monthly statistics and records of traffic incidents and prepared information for operational and performance review meetings.
- Monitored and coordinated responses to traffic incidents in accordance with established traffic management procedures and protocols.
- Trained and supported new Traffic Management Operators in monitoring procedures, incident reporting, communication protocols, and use of traffic management systems.
- Traffic management operations centre supporting interstate transportation operations through CCTV surveillance, incident monitoring, emergency communications, and real-time traveller information.
Operator - Traffic Management Centre
Parsons Brichenhoff
West Palm Beach, Florida
08.2004 - 06.2006
- Monitored interstate traffic conditions using CCTV surveillance systems to identify accidents, congestion, road hazards, and other incidents.
- Detected and assessed traffic incidents and promptly reported relevant information to the Florida Highway Patrol and other appropriate authorities.
- Operated Dynamic Message Signs to alert motorists of traffic incidents, hazards, road closures, and travel disruptions.
- Communicated incident information accurately and promptly to support appropriate emergency and traffic management responses.
- Prepared detailed incident reports documenting traffic events, locations, conditions, and actions taken.
- Maintained accurate operational records and followed established traffic monitoring, reporting, and communication procedures.
- Worked in a traffic management centre environment requiring continuous monitoring, rapid response, attention to detail, and effective communication.
- Traffic Management Centre supporting regional transportation operations through real-time traffic surveillance, incident reporting, and traveller information services.
Computer Operator / Supervisor
Automatic Data Processing, ADP
Toronto, Ontario
09.1989 - 06.2004
- Received and processed electronic and tape-based financial market data from brokerage clients following the close of the Toronto Stock Exchange and transmitted data to the company's mainframe system for processing.
- Operated computer and data-processing systems to ensure accurate and timely processing of financial information and production of client reports.
- Monitored data transfers and processing activities, identified operational issues, and took corrective action to maintain service continuity and accuracy.
- Prepared and distributed processed reports and financial information for brokerage and financial institution clients, including major Canadian banks and investment firms.
- Responded to client inquiries and resolved data-processing and service issues in a timely and professional manner.
- Trained new employees on computer operations, data-processing procedures, systems, and established operational standards.
- Promoted to Supervisor in 1998 and supervised employees, coordinated daily operations, monitored work performance, and provided guidance and support to staff.
- Prepared quarterly operational reports and maintained records to support management review and performance monitoring.
- Data-processing operation supporting stock-market and brokerage clients.
Timeline
Driver
Lyft
01.2025 - 03.2026
Debris Monitor - Disaster Recovery Field Monitor
Tetra Tech
10.2024 - 12.2024
Bus Driver
Volusia Transit Management Inc
05.2015 - 10.2024
Senior Traffic Management Operator
Telvent DTN (Schneider Electric)
06.2006 - 06.2011
Operator - Traffic Management Centre
Parsons Brichenhoff
08.2004 - 06.2006
Computer Operator / Supervisor
Automatic Data Processing, ADP
09.1989 - 06.2004