Summary
Overview
Work History
Education
Skills
Timeline
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Donna Oakes

Brantford,Ontario

Summary

I love working with the public . I am retired and finding it to be a little boring and am looking for part time work to add a little more to my life . I can not lift what I used to so would like to stay away from alot of manual lifting .

Overview

28
28
years of professional experience

Work History

Courier

self employed
Brantford, ON
02.2006 - 03.2018
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Drove safely at all times to avoid accidents and harm.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Verified load against delivery ticket before beginning every shift.

Georges House of Spuds

Worked and then owned
Brantford, ON
06.1990 - 04.2005
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Education

No Degree - Basic Skills

Pauline Johnson Collegiate & Vocational School
Brantford, ON

Skills

  • Coordinating Efficient Routes
  • Critical Thinking
  • Handheld Scanning Devices
  • Time Management
  • Attention to Confidentiality
  • GPS Systems
  • Route Planning
  • Loading and Unloading Materials
  • Schedule Adherence
  • Logistics and Transportation
  • Package Delivery and Pick-Up
  • Delivering Time-Sensitive Specimens
  • Valid Driver's License
  • Smartphone Usage
  • Attention to Detail
  • Customer Service
  • Excellent Driving Skills
  • Vehicle Inspection
  • Project Requirements
  • Creative Solutions
  • Local Routes
  • Hazardous Material Handling
  • Office Supplies and Inventory
  • Scheduled Services
  • Effective Planning

Timeline

Courier

self employed
02.2006 - 03.2018

Georges House of Spuds

Worked and then owned
06.1990 - 04.2005

No Degree - Basic Skills

Pauline Johnson Collegiate & Vocational School

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Donna Oakes