DONNA DISANAYAKE
Wainwright,Canada
Summary
Administrative assistant with expertise in schedule management and correspondence handling. Demonstrated ability to maintain precise records and boost office productivity. Focused on creating a supportive work environment while upholding confidentiality standards.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
WAFCL
Wainwright, AB
2024.07 - Current
- Coordinated appointments and program calendars to enhance operational efficiency.
- Managed office correspondence, including phone calls and emails, to ensure timely communication.
- Maintained accurate client records and confidential documentation within databases.
- Organized filing systems for residential and office records to facilitate information retrieval.
- Prepared orders for office supplies, managing inventory effectively.
- Ensured cleanliness and organization of office and reception areas.
- Supported programs for Wainwright Association for Community Living to boost community engagement.
Administrative Assistant - Part time
Circle K
Wainwright, AB
2020.01 - 2026.06
- Managed daily administrative operations for multiple store locations.
- Supervised staff scheduling to ensure adequate coverage and efficiency.
- Coordinated training programs for new employees on company policies.
Financial Customer Service Representative
ATB Financial
Wainwright, AB
2014.06 - 2019.10
- Processed customer transactions efficiently and accurately.
- Assisted clients with account inquiries and product recommendations.
- Balanced cash drawer and ensured compliance with financial policies.
Shift Supervisor
KFC
Grimshaw, AB
2013.04 - 2014.06
- Supervised daily operations to ensure smooth workflow and efficient task completion.
- Coordinated staff schedules to optimize coverage and meet operational needs.
- Trained new employees on safety protocols and company procedures.
Administrative Assistant
Taleveras Petroleum Trading DMCC
Dubai, UAE
2009.11 - 2013.02
- Supervised daily administrative operations and ensured compliance with company policies.
- Coordinated communication between departments to enhance workflow efficiency.
- Managed schedules and organized meetings for senior management personnel.
Education
Business Administration -
Prairie Western College
Calgary, AB2025-01
Bachelor of Science - Civil Engineering
South Western University
Cebu, Philippines2001-10
Skills
- Office Management Software
- Data Entry Accuracy
- Organizational Skills
- Time Management
- Multi-tasking Skills
- Communication Skills
- Interpersonal Skills
- Office management
Timeline
Administrative Assistant
WAFCL
2024.07 - Current
Administrative Assistant - Part time
Circle K
2020.01 - 2026.06
Financial Customer Service Representative
ATB Financial
2014.06 - 2019.10
Shift Supervisor
KFC
2013.04 - 2014.06
Administrative Assistant
Taleveras Petroleum Trading DMCC
2009.11 - 2013.02
Business Administration -
Prairie Western College
Bachelor of Science - Civil Engineering
South Western University