Donell Mc Donald
Calgary,AB
Summary
Accomplished individual with a strong background in safety-critical environments like aviation ground operations. Proven ability to lead and collaborate effectively under pressure, as demonstrated by experience coordinating complex logistics for diverse clients in the fast-paced airport environment. Actively pursuing firefighting certifications (NFPA 1001 & 1002, Hazmat Awareness) to contribute to airport safety as an Airport Firefighter
Overview
6
6
years of professional experience
1
1
Certification
Work History
LEAD LINE SERVICE TECHNICIAN
Signature Flight Support
11.2022 - Current
- Conducted safe and accurate flight line operations, adhering to established policies and procedures
- Maintained regular and reliable attendance, including night, weekend, and holiday shifts
- Demonstrated physical stamina and coordination for aircraft maintenance tasks and followed all company policies and procedures while working effectively in a team
- Managed the safe handling and storage of hazardous aircraft materials and dangerous goods, including adhering to all safety regulations and procedures
- Commanded the safe and efficient ground operations for a diverse clientele, including high-profile government agencies, Air Med Evac planes transporting critical patients, and commercial passenger flights.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Promoted a culture of safety through comprehensive training programs, regular meetings, and consistent enforcement of workplace S.O.P's.
- Mastered the operation of specialized ground service equipment, including fuel trucks and fire extinguishing agents, ensuring meticulous adherence to safety protocols and proper fuel handling procedures for various aircraft types.
TRUCK OPERATOR & LOGISTICS EXPERT
TOWER MOVING
01.2021 - 05.2022
- Delivered goods with high efficiency and reliability, both locally and nationwide
- Built and maintained strong client relationships through outstanding customer service and personalized attention to their needs and concerns
- Demonstrated effective teamwork in groups of 3-5 people, utilizing strong communication and leadership skills to ensure seamless operations
- Conducted thorough load preparation, truck inspections, and routine vehicle maintenance to ensure compliance and safety standards set by the Ministry of Transportation.
- Collaborated with dispatchers to streamline communication processes, resulting in improved coordination between drivers and support staff.
SPRAY FOAM TECHNICIAN
EXOTHERM INC
07.2020 - 01.2021
- Developed expertise in chemical spill management, transportation, and reactor pump system operation
- Acquired knowledge in building codes, structural comprehension, blueprint reading, and layout through extensive experience as a technician
- Led large, specialized teams on significant projects, trained new staff, and ensured strict adherence to safety protocols.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Applied critical thinking and research to address complex issues.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Completed job reports and logs immediately following service calls.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
CONTRACTOR, SKILLED TRADES LABOURER
LINGUARDIAN
11.2017 - 06.2020
- Demonstrated proficiency in various trades and gained expertise in different construction projects, including residential, commercial, and industrial units
- Served as crew lead to ensure project timelines were met and all work complied with structural standards and codes
- Communicated effectively and operated successfully in high-pressure environments, using critical thinking skills to evaluate solutions and make informed decisions
- Delivered exceptional customer service by following outlined steps of service and ensuring customer satisfaction.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Led a multi-disciplinary team through all phases of complex construction projects from conception to completion.
- Collected, arranged, and input information into database system.
Education
Sociology and Psychology -
Humber College
Toronto, ONHigh School Diploma -
Weston Collegiate Institute
Toronto, ON09.2018
Skills
- Hazardous Materials transport
- Mechanical aptitude
- Problem Solving
- Flexible and Adaptable
- Decision-Making
- Written Communication
- Conflict resolution
- Aviation safety regulations
- Hazardous Materials Handling
- Hydraulic Systems Proficiency
Certification
- Transportation of dangerous goods, Danatec, 2025.12.12
- WHIMIS, Danatec, 2025.12.12
- First Aid & CPR/ AED level C, Red Cross, 2026.04.26
Hiking
Avid hiker with experience navigating the Canadian Rockies, fostering a deep appreciation for safety and preparedness in remote environments.
Water Crafts
Enthusiastic watercraft enthusiast enjoying activities like kayaking and paddleboarding. This experience fosters comfort and proficiency in aquatic environments, valuable for potential water rescue scenarios.
Timeline
LEAD LINE SERVICE TECHNICIAN
Signature Flight Support
11.2022 - Current
TRUCK OPERATOR & LOGISTICS EXPERT
TOWER MOVING
01.2021 - 05.2022
SPRAY FOAM TECHNICIAN
EXOTHERM INC
07.2020 - 01.2021
CONTRACTOR, SKILLED TRADES LABOURER
LINGUARDIAN
11.2017 - 06.2020
Sociology and Psychology -
Humber College
High School Diploma -
Weston Collegiate Institute
- Transportation of dangerous goods, Danatec, 2025.12.12
- WHIMIS, Danatec, 2025.12.12
- First Aid & CPR/ AED level C, Red Cross, 2026.04.26
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