DONALD YOUNG
Stephenville,Canada
Summary
I have a great ability to communicate and interact with people in a way that makes them feel comfortable. I am very supportive of my co-workers,my Drive and Desire to always improve
Overview
7
7
years of professional experience
Work History
Customer Service Representative
EFCO LIMITED
Stephenville, NL
06.2024 - 10.2025
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Answered inbound calls to greet and assist customers with various needs and questions.
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
- Communicated with clients over phone, email and chat platforms.
Customer Service Representative
EFCO LIMITED
Stephenville, NL
06.2024 - 10.2025
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Answered inbound calls to greet and assist customers with various needs and questions.
- Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
- Communicated with clients over phone, email and chat platforms.
Heavy Equipment Operator
CEDA
Conklin, AB
03.2022 - 06.2025
- Inspected equipment and performed repairs or adjustments to restore operation.
- Updated documentation for safety checks and maintenance issues to note equipment performance and problems.
- Troubleshot equipment errors and identified solutions to reduce downtime.
- Kept daily logs and maintenance reports updated and accurate.
Heavy Equipment Operator
CEDA
Conklin, AB
03.2022 - 06.2025
- Inspected equipment and performed repairs or adjustments to restore operation.
- Updated documentation for safety checks and maintenance issues to note equipment performance and problems.
- Troubleshot equipment errors and identified solutions to reduce downtime.
- Kept daily logs and maintenance reports updated and accurate.
Electrician
RYFAN ELECTRIC
Nunavut, NT
06.2021 - 08.2021
- Installed and repaired technically specific electrical systems and electronic components for commercial, residential, and industrial buildings.
- Evaluated complex electrical systems to check maintenance, design, and performance.
- Located root causes of complex issues, proposing and implementing practical solutions for prompt resolution.
- Performed Planned Preventative Maintenance (PPM) following set schedule.
Electrician
RYFAN ELECTRIC
Nunavut, NT
06.2021 - 08.2021
- Installed and repaired technically specific electrical systems and electronic components for commercial, residential, and industrial buildings.
- Evaluated complex electrical systems to check maintenance, design, and performance.
- Located root causes of complex issues, proposing and implementing practical solutions for prompt resolution.
- Performed Planned Preventative Maintenance (PPM) following set schedule.
Electrician
Mmr Canada
Fort Macleod, AB
06.2019 - 08.2019
- Installed and repaired technically specific electrical systems and electronic components for commercial, residential, and industrial buildings.
- Evaluated complex electrical systems to check maintenance, design, and performance.
- Located root causes of complex issues, proposing and implementing practical solutions for prompt resolution.
- Performed Planned Preventative Maintenance (PPM) following set schedule.
Electrician
Mmr Canada
Fort Macleod, AB
06.2019 - 08.2019
- Installed and repaired technically specific electrical systems and electronic components for commercial, residential, and industrial buildings.
- Evaluated complex electrical systems to check maintenance, design, and performance.
- Located root causes of complex issues, proposing and implementing practical solutions for prompt resolution.
- Performed Planned Preventative Maintenance (PPM) following set schedule.
Electrician
Ryfan Electric
Yellowknife, NT
08.2018 - 11.2018
- Installed and repaired technically specific electrical systems and electronic components for commercial, residential, and industrial buildings.
- Evaluated complex electrical systems to check maintenance, design, and performance.
- Located root causes of complex issues, proposing and implementing practical solutions for prompt resolution.
- Performed Planned Preventative Maintenance (PPM) following set schedule.
Electrician
Ryfan Electric
Yellowknife, NT
08.2018 - 11.2018
- Installed and repaired technically specific electrical systems and electronic components for commercial, residential, and industrial buildings.
- Evaluated complex electrical systems to check maintenance, design, and performance.
- Located root causes of complex issues, proposing and implementing practical solutions for prompt resolution.
- Performed Planned Preventative Maintenance (PPM) following set schedule.
Education
Industrial - undefined
Academy
Corner BrookElectrical - Electrical
College of the North
Corner Brook, AtlanticOccupational Exploratory Training - undefined
College of the North
Corner Brook, AtlanticAdult Basic Education - undefined
College of the North
Stephenvilleundefined
College of the North Atlantic
StephenvilleSkills
- Customer satisfaction surveys
- Stress tolerance
- Multitasking capacity
- Teamwork and collaboration
- Product recommendations
- Multitasking
- Abilities
Languages
English
Native or Bilingual
Additional Information - Hobbies
- Reading
- Listening to music
Timeline
Customer Service Representative
EFCO LIMITED
06.2024 - 10.2025
Customer Service Representative
EFCO LIMITED
06.2024 - 10.2025
Heavy Equipment Operator
CEDA
03.2022 - 06.2025
Heavy Equipment Operator
CEDA
03.2022 - 06.2025
Electrician
RYFAN ELECTRIC
06.2021 - 08.2021
Electrician
RYFAN ELECTRIC
06.2021 - 08.2021
Electrician
Mmr Canada
06.2019 - 08.2019
Electrician
Mmr Canada
06.2019 - 08.2019
Electrician
Ryfan Electric
08.2018 - 11.2018
Electrician
Ryfan Electric
08.2018 - 11.2018
Industrial - undefined
Academy
Electrical - Electrical
College of the North
Occupational Exploratory Training - undefined
College of the North
Adult Basic Education - undefined
College of the North
undefined
College of the North Atlantic