Dona Heffernan
Calgary,AB
Summary
Proactive and caring worker with communication strengths and good observational skills. Detail-oriented team player with strong problem-solving skills. Understanding children's feelings and needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Little Treasures Daycare
01.2022 - Current
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Established positive relationships with students and families.
- Communicated with parents and other staff about student progress.
Assistant Teacher(Practicum)
Kido Care
09.2021 - 12.2022
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Worked with teacher and administrators to enforce school policies and procedures.
- Assisted in implementation of new learning tools, systems and materials.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
Retail Supervisor
Fred Perry
12.2010 - 03.2020
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
- Coordinated merchandising displays, signage and sales enablement.
- Trained and oriented associates to maximize team performance.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Education
Early Childhood Education And Development
Bow Valley College
Calgary, AB12.2022
Bachelor of Arts - Applied Foreign Languages
Tainan University of Technology
Tainan, Taiwan06.2009
Associate of Science - Home Economics
Tainan University of Technology
Tainan, Taiwan06.2006
Skills
- Curriculum Planning
- Lesson Planning
- Safety Awareness
- Sensory Activities
- Creative Expression
- Social-Emotional Learning
- Outdoor Play
- Communication and Interpersonal Skills
- Special Needs Support
- Communicating With Parents and Teachers
- Emotional Support and Development
- Strong problem solving
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Elementary
Certification
- First aid
- Brain story certification
- Alberta Health and Safety Basics for Child Care Providers
- WHMIS
- Poverty and the Law Online Module
- Trauma aware certification
Timeline
Early Childhood Educator
Little Treasures Daycare
01.2022 - Current
Assistant Teacher(Practicum)
Kido Care
09.2021 - 12.2022
Retail Supervisor
Fred Perry
12.2010 - 03.2020
Early Childhood Education And Development
Bow Valley College
Bachelor of Arts - Applied Foreign Languages
Tainan University of Technology
Associate of Science - Home Economics
Tainan University of Technology
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