Don Gustin
Thunder Bay,ON
Summary
Dedicated Developmental Services Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Full Time - Rehabilitation Support Worker
Brain Injury Services of Northern Ontario
04.2022 - Current
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families
- Evaluated and screened patients to determine needs and provide necessary support
- Assessed facility and equipment for repair and replacement needs to maintain quality of therapeutic care
- Maintained safe environment for patient facility by Agency
- Scheduled providers according to patient need to use resources efficiently
- Modified operational, marketing and staff resources to meet financial goals
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence
- Assisted individuals with addressing disabilities and developing career plans
- Met requirements for Medicare services and documentation by the agency.
Casual Support Worker
Community Living Thunder Bay
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Personal Support Worker
Bayshore Home Health
04.2023 - 12.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
Guest Attendant
Chartwell Retirement Residences
09.2021 - 11.2022
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators
- Replenished guest room water glasses, toiletries, and paper products
- Maintained linen cart so that it was neat and organized
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
Voluntary Worker
St Joseph old age home
04.2017 - 07.2018
- Contributed to the development of skills of old age and Destitute Women focused on Assisting, performing first aid, serving meals
- Perform general housekeeping and cleaning tasks
- Assisted with food preparation, serving and cleanup, and bussed tables
- Interacted with clients and addressed queries and concerns
- Built relationships with patients and developed trust with understanding, sensitivity, and confidentiality
- Offered respite care, companionship, and supportive listening to hospice patients
Education
Associate of Science - Developmental Services Worker
Confederation College
Thunder Bay, ON04.2024
High School Diploma -
HSS - Kottayam, India
03.2019
Skills
- Problem-Solving
- Transportation Assistance
- Life Skills Development
- Professional boundaries
- Multitasking
- Time Management
- Active Listening
- Relationship Building
- Decision-Making
- Professionalism
- Behavioral support
- Documentation abilities
Languages
English
Full Professional
Malayalam
Native or Bilingual
Certifications
First Aid and CPR Certificate
Police Vulnerable Check Certificate
Immunizations Certificate
TB Skin Test Certification
NVCI Certificate
Mask Fit Test
Timeline
Casual Support Worker
Community Living Thunder Bay
01.2024 - Current
Personal Support Worker
Bayshore Home Health
04.2023 - 12.2023
Full Time - Rehabilitation Support Worker
Brain Injury Services of Northern Ontario
04.2022 - Current
Guest Attendant
Chartwell Retirement Residences
09.2021 - 11.2022
Voluntary Worker
St Joseph old age home
04.2017 - 07.2018
Associate of Science - Developmental Services Worker
Confederation College
High School Diploma -
HSS - Kottayam, India
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