Corrine Nicholls
London
Summary
After receiving a diploma in Medical Office Administration with an emphasis on finance and business administration, they are garnered over 20 years of experience. They are proficient in elevating operational efficiency and spearheading strategic initiatives that enhance productivity and employee retention. With a solid foundation in social media management, leadership development, and strategic planning, They have demonstrated success in driving significant improvements in project outcomes and team dynamics. Eager to apply a results-oriented approach to continue making impactful contributions to organizational growth and success.
Overview
20
20
years of professional experience
Work History
Executive Assistant - Contract
Dale Brain Injury Services
11.2023 - 06.2024
- Managed administrative tasks for top-level executives, including calendar and meeting coordination
- Managed critical admin support, ensuring flawless execution of board and committee meetings
- Boosted social media traffic by 80% through innovative weekly campaigns, enhancing company visibility
- Drove $21K in donations via strategic initiatives, amplifying fundraising efforts
- Designed an eLearning refresher course for staff, ensuring up-to-date knowledge and skills
- Ensured compliance with CARF accreditation requirements through meticulous policy review and documentation
- Initiated a future-focused policy retention strategy that prepared the team for upcoming industry shifts
- Offered mentorship and resolved conflicts, enhancing team cohesion and administrative efficiency.
Executive Assistant
Sernova
09.2021 - 10.2023
- Spearheaded administrative support for C-suite executives and Board of Directors, ensuring seamless operations
- Managed international scientific and patent meetings, bolstering Sernova's global partnerships
- Oversaw HR functions including onboarding/offboarding and benefits coordination, enhancing employee experience
- Revamped the employee onboarding process, improving satisfaction and retention rates
- Implemented IT solutions and managed hardware upgrades, optimizing organizational efficiency
- Conducted thorough market analysis, informing key strategic decisions
- Co-managed Sernova's social media and website, boosting online presence and stakeholder communication
- Streamlined office operations, enhancing efficiency and reducing costs
- Coordinated cross-departmental meetings, strengthening team synergy
- Drove Sernova's strategic initiatives, enhancing corporate vision and long-term goals.
Regional Operations Manager
SNC-Lavalin Operations & Maintenance
02.2017 - 09.2021
- Drove the on-time delivery of government products, managing 40+ subcontractors effectively, fostering a collaborative and supportive environment
- Implemented strategic planning initiatives, aligning with client needs and adjusting projects accordingly, demonstrating visionary leadership
- Optimized resource allocation through meticulous planning, ensuring project success
- Enhanced performance metrics from 40% to 95% within the first year through detailed analysis and innovative strategy development
- Resolved supplier non-conformance rates, reducing region's rate from 85% to 5% in the first year, showcasing strong problem-solving skills
- Led the digital transformation initiative, enhancing service delivery and operational agility
- Monitored client feedback to refine business strategies and improve customer experiences, resulting in more effective operations
- Pioneered a sustainability initiative, reducing waste by 40%.
Occupational Health Services Administrator
3M Canada
10.2016 - 02.2017
- Administered daily operations in Occupational Health Services, ensuring smooth workflow
- Managed and maintained on-site testing equipment, enhancing operational efficiency
- Safeguarded employee health records, demonstrating strong commitment to confidentiality
- Effectively managed OHS databases, showcasing analytical and detail-oriented skills
- Contributed to a healthier work environment by ensuring accurate and updated health records.
Administrative Assistant
London Health Sciences Centre
09.2004 - 06.2016
- Managed payroll and scheduling for ONA and OPSEU/Unifor staff, ensuring timely and accurate payments
- Conducted departmental financial review and variance reporting, contributing to budget optimization
- Provided HR support, including interviewing potential candidates, enhancing the quality of new hires
- Oversaw calendar and meeting management, improving departmental productivity
- Handled records management, ensuring data accuracy and compliance with regulatory standards.
Education
Diploma - Medical Office Administration -
CDI College
London, ON09.2004
Skills
- Social Media
- Leadership Development
- Event Management
- Customer Relationship Management
- Financial Analysis
- Employee Satisfaction Improvement
- Problem Solving
- Team Building
- Conflict Management
- Strategic Planning
- Innovative Thinking
- Performance Metrics
- Emotional Intelligence
- Time Management
- Project Management
Timeline
Executive Assistant - Contract
Dale Brain Injury Services
11.2023 - 06.2024
Executive Assistant
Sernova
09.2021 - 10.2023
Regional Operations Manager
SNC-Lavalin Operations & Maintenance
02.2017 - 09.2021
Occupational Health Services Administrator
3M Canada
10.2016 - 02.2017
Administrative Assistant
London Health Sciences Centre
09.2004 - 06.2016
Diploma - Medical Office Administration -
CDI College
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