Dominique Vagenas
Party City Inc.
Richmond Hill,Ontario
23
years of professional experience
To be part of a fast paced team environment, where I can utilize my skills and education to enhance the efficiency of any department, utilize my experience and strengthen my knowledge.
Work History
Sales Associate
2 Years 6 Months- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Worked out merchandise onto sales floor.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Receptionist
6 Years 1 Month- Greeted and registered incoming members.
- Answered member inquiries in a courteous manner via phone and in person.
- Booked appointments for membership, personal training, and nutrition.
- Worked closely with the management/membership team to meet company goals.
- Performed opening and closing procedures.
Receptionist
9 Years 7 Months- Responded to and re-directed telephone calls to appropriate staff.
- Assisted incoming clients with requests for information, sample pick-ups, and payments.
- Provided information related to company products and services via email, phone, or in-person requests.
- Opened, sorted and distributed incoming mail to various departments, prepared outgoing mail and courier shipments.
Call Centre Representative
4 Years 7 Months- Fulfilled lottery orders, in an inbound customer care center for various foundations (CNIB, Princess Margaret, Heart & Stroke, Alzheimer Society etc.)
- Followed quality control standards to enhance the level of service provided to clients.
Apparel Clerk/Cashier
2 Years 2 Months- Assisted customers with purchases and advised of promotions
- Performed floor moves, display maintenance, and housekeeping.
- Assisted manager in replenishing merchandise and monitoring of floor stock.
Post Office Assistant
1 Year- Performed opening and closing procedures for postal outlet.
- Assisted with merchandising and inventory control.
- Transacted and verified cash, generated daily sales reports for management.
Education
Honors Bachelors of Arts Degree - York University
Skills
Excellent communication and interpersonal skills.
Conscientious team member who is respectful and excels in a multicultural/multiracial environment.
Experienced in interacting verbally and face-to-face with colleagues and customers.
Dedicated
responsible
competent
reliable and detail oriented.
References Available Upon Request
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Timeline
Sales Associate
Party City Inc.
09.2020 - 03.2023Read More
Receptionist
Women’s Fitness Inc.
05.2016 - 06.2022Read More
Receptionist
MarkTech Services Inc.
10.2006 - 05.2016Read More
Call Centre Representative
Bearing Point L.P.
02.2002 - 09.2006Read More
Post Office Assistant
Canada Post Outlet - Shoppers Drug Mart
01.2001 - 01.2002Read More
Apparel Clerk/Cashier
Gymboree
02.2000 - 04.2002Read More
Honors Bachelors of Arts Degree - York University
Read More