Dominique Vagenas
Richmond Hill,Ontario
Summary
To be part of a fast paced team environment, where I can utilize my skills and education to enhance the efficiency of any department, utilize my experience and strengthen my knowledge.
Overview
23
23
years of professional experience
Work History
Sales Associate
Party City Inc.
09.2020 - 03.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Worked out merchandise onto sales floor.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Receptionist
Women’s Fitness Inc.
05.2016 - 06.2022
- Greeted and registered incoming members.
- Answered member inquiries in a courteous manner via phone and in person.
- Booked appointments for membership, personal training, and nutrition.
- Worked closely with the management/membership team to meet company goals.
- Performed opening and closing procedures.
Receptionist
MarkTech Services Inc.
10.2006 - 05.2016
- Responded to and re-directed telephone calls to appropriate staff.
- Assisted incoming clients with requests for information, sample pick-ups, and payments.
- Provided information related to company products and services via email, phone, or in-person requests.
- Opened, sorted and distributed incoming mail to various departments, prepared outgoing mail and courier shipments.
Call Centre Representative
Bearing Point L.P.
02.2002 - 09.2006
- Fulfilled lottery orders, in an inbound customer care center for various foundations (CNIB, Princess Margaret, Heart & Stroke, Alzheimer Society etc.)
- Followed quality control standards to enhance the level of service provided to clients.
Apparel Clerk/Cashier
Gymboree
02.2000 - 04.2002
- Assisted customers with purchases and advised of promotions
- Performed floor moves, display maintenance, and housekeeping.
- Assisted manager in replenishing merchandise and monitoring of floor stock.
Post Office Assistant
Canada Post Outlet - Shoppers Drug Mart
01.2001 - 01.2002
- Performed opening and closing procedures for postal outlet.
- Assisted with merchandising and inventory control.
- Transacted and verified cash, generated daily sales reports for management.
Education
Honors Bachelors of Arts Degree - York University -
01.2000
Skills
- Excellent communication and interpersonal skills
- Conscientious team member who is respectful and excels in a multicultural/multiracial environment
- Experienced in interacting verbally and face-to-face with colleagues and customers
- Dedicated, responsible, competent, reliable and detail oriented
References Available Upon Request
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Timeline
Sales Associate
Party City Inc.
09.2020 - 03.2023
Receptionist
Women’s Fitness Inc.
05.2016 - 06.2022
Receptionist
MarkTech Services Inc.
10.2006 - 05.2016
Call Centre Representative
Bearing Point L.P.
02.2002 - 09.2006
Post Office Assistant
Canada Post Outlet - Shoppers Drug Mart
01.2001 - 01.2002
Apparel Clerk/Cashier
Gymboree
02.2000 - 04.2002
Honors Bachelors of Arts Degree - York University -
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