DOMINIQUE MAILLOUX
New Westminster,B.C.
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at maintaining an organized workspace while being detail-oriented. Positive, personable and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Destination Toyota
2023.06 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed over 50 customer calls per day
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Sales Professional
Michael Hill Jewellers
2020.01 - Current
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Wedding Coordinator Assistant
Pearl Collaborations
2022.01 - 2023.01
- Corresponded with clients to answer questions and resolve issues.
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
- Conferred with event staff at event site to coordinate details.
Dance Teacher
Thrive Dance Studio
2019.09 - 2020.01
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques.
Sales Associate
Champs Sports
2017.12 - 2020.01
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Diploma - Business Administration And Management
British Columbia Institute of Technology
Burnaby, BC06.2025
Certificate - Marketing Management - Marketing Communications
British Columbia Institute of Technology
Burnaby, BC03.2023
High School Diploma -
New Westminster Secondary School
New Westminster, BC06.2019
Skills
- Time Management
- Business Correspondence
- Effective Communication Skills
- Office Software Proficiency - Microsoft Office Suite / Google Workspace
- Problem Solving
- Customer Service
- High Attention To Detail
Timeline
Receptionist
Destination Toyota
2023.06 - Current
Wedding Coordinator Assistant
Pearl Collaborations
2022.01 - 2023.01
Sales Professional
Michael Hill Jewellers
2020.01 - Current
Dance Teacher
Thrive Dance Studio
2019.09 - 2020.01
Sales Associate
Champs Sports
2017.12 - 2020.01
Diploma - Business Administration And Management
British Columbia Institute of Technology
Certificate - Marketing Management - Marketing Communications
British Columbia Institute of Technology
High School Diploma -
New Westminster Secondary School