Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Manika Wadhwa

Smithers

Summary

  • Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
  • Developed skills in supportive care environment, providing compassionate assistance and emotional support to individuals. Demonstrated strong communication abilities and focus on enhancing well-being and comfort. Looking to transition into new field where these adaptable skills can be utilized effectively.
  • Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
  • Highly analytical and detail-focused, bringing solid understanding of software development processes and meticulous approach to quality assurance. Possesses foundational knowledge in test case design and bug tracking tools, combined with knack for identifying and solving problems efficiently. Committed to ensuring optimal product performance and user satisfaction.
  • Passionate and creative individual with talent for producing visually appealing and delicious baked goods. Knowledge of baking techniques and ingredient functionalities, coupled with skills in precision and time management. Committed to delivering high-quality products that delight customers and enhance bakery's reputation.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

FYidoctors
11.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.

Pre-tester

FYidoctors
11.2024 - Current
  • Improved software reliability by identifying and reporting bugs during testing phases.
  • Conducted thorough testing for various software to ensure compatibility and user satisfaction.
  • Developed test scripts for automation to improve testing efficiency.
  • Supported project timelines, prioritizing testing activities to meet deadlines.

Care Support Worker

Aimhi-Prince Geo Assn-Comm Lvn
08.2024 - Current
  • Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
  • Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
  • Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
  • Monitored vital signs regularly to detect any potential health issues early on, allowing for timely intervention when needed.
  • Implemented therapeutic interventions as directed by healthcare professionals, leading to improved patient functioning.
  • Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
  • Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
  • Ensured a safe environment for both clients and staff by adhering to facility policies and procedures.
  • Participated in ongoing professional development opportunities to stay current on best practices in the field of care support work.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Baker and Cashier

Copperside Foods( Petro Canada)
07.2024 - 11.2024
  • Complied with health and safety codes to protect staff and customers.
  • Trained and supervised new employees on bakery operations and procedures.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.

Team Leader

H And C Sandwich Factory
05.2023 - 07.2024
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks
  • Coordinated resources effectively to meet project deadlines and achieve desired results
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise

Team Member

Wendy's Restaurant
01.2023 - 07.2024
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns

Server

Rana Catering
04.2023 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Janitor

Ups Store
02.2023 - 09.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.

Education

Associate Of Arts - Arts And Sciences

University Canada West
Vancouver, BC

Skills

  • Shift Scheduling
  • Cash Handling
  • Work Planning
  • Quality Improvement
  • Account Management
  • Attention to Detail
  • Active Listening
  • Time Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Sales Expertise
  • Team Building
  • Verbal and written communication
  • Data entry
  • Telephone skills
  • Time management
  • Organization skills
  • Appointment scheduling
  • Customer/Client relations
  • Greeting and seating clients
  • Office administration
  • File management
  • Administrative support
  • Document management
  • Clerical support
  • Typing speed
  • Office management
  • Basic accounting
  • Document control
  • Front desk operations
  • Phone etiquette
  • Multitasking and prioritization
  • Office supply inventory control
  • Positive and professional
  • Reception desk management

LANGUAGES

English: Full Professional
Full Professional
Hindi: Native or Bilingual
Native or Bilingual
Punjabi: Native or Bilingual
Native or Bilingual
Spanish
Elementary

Certification

  • CPR/AED Certification
  • First Aid Certification
  • ServSafe Food Handler's Certification

Timeline

Receptionist

FYidoctors
11.2024 - Current

Pre-tester

FYidoctors
11.2024 - Current

Care Support Worker

Aimhi-Prince Geo Assn-Comm Lvn
08.2024 - Current

Baker and Cashier

Copperside Foods( Petro Canada)
07.2024 - 11.2024

Team Leader

H And C Sandwich Factory
05.2023 - 07.2024

Server

Rana Catering
04.2023 - 06.2024

Janitor

Ups Store
02.2023 - 09.2023

Team Member

Wendy's Restaurant
01.2023 - 07.2024

Associate Of Arts - Arts And Sciences

University Canada West

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Manika Wadhwa