Dominika Zwerello

• Gained valuable experience in delivering high-quality customer service, learning to anticipate and meet the needs of discerning members and guests in a fine dining environment.
• Developed strong collaboration skills by working closely with kitchen and bar staff, which taught me the importance of clear communication and teamwork in providing seamless service.
• Enhanced my ability to multitask and manage time effectively, particularly in a fast-paced environment where attention to detail and efficiency were critical to ensuring guest satisfaction.
• Learned to handle special requests and resolve any issues promptly and professionally, which strengthened my problem-solving abilities and adaptability.
• Cultivated a professional demeanor, maintaining a positive and courteous attitude under pressure, which reinforced the importance of maintaining composure and delivering consistent service quality.
  

Miscarriage of Justice Project:

• Reviewed legal information and proofed documentation for errors.
• Performed legal and general research, drafting memoranda, and correspondence.
• Interviewed and communicated with clients via phone or email.

Clinic Shadowing:

• Proficiently documented proceedings during client meetings, inputting notes into case management legal software.

• Developed lesson plans, instructional materials and written practice tests on lecture materials.
• Facilitated in-person learning sessions on Tort Law for first year Law students.

• Regulatory Compliance & Documentation: Gained a deep understanding of regulatory requirements and documentation processes through the preparation of weekly US export documentation and traceability reports, with importance placed on accuracy and attention to detail in ensuring compliance.
• Employee Training & Safety Management: Developed strong training and leadership skills by enrolling and training employees on safety and manufacturing procedures, reinforcing the value of clear communication and effective education in promoting a safe workplace environment.
• Quality Assurance & Program Development: Utilized problem-solving and analytical abilities in developing and implementing the facility's quality assurance programs, ensuring compliance with customer specifications and improving overall operational standards.

• Operational Oversight & Coordination: Developed strong organizational skills by managing the reservation system and overseeing conference rooms, emphasizing the importance of attention to detail and efficient coordination in ensuring smooth operations.
• Cross-Team Collaboration: Collaborated with various teams, including catering, and IT services to deliver successful events
• Problem-Solving & Adaptability: Learned to think on my feet and quickly resolve issues that arose during conferences, reinforcing my ability to remain calm under pressure and ensuring participant satisfaction.
• Vendor Relations: Improved my ability to manage external partnerships and negotiate solutions that aligned with client needs and organizational goals by communicating and collaborating with vendors and clients.