Rodrigo Fierro Hernandez
Arcata
Summary
I am a dynamic and dedicated music student, as well as a restaurant waiter with a proven track record at Marcos Hernandez. I excel in customer service and teamwork and have been recognized for enhancing guest experiences through effective order taking and maintaining cleanliness. I possess strong menu knowledge and problem-solving skills, contributing to a positive dining atmosphere and fostering strong guest relations.
In terms of my music studies, I practice my instrument daily, focusing on interpretation and sound quality. I am also learning to sing in various genres to gain a broader understanding of music and improve my vocal skills. Additionally, I play the flute, have knowledge of reading sheet music, and possess a good sense of hearing.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Marcos Hernandez
08.2019 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
Vocal Performance - Vocals
Musicians Institute
CASkills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Memory retention
- Menu description knowledge
- Personal hygiene
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Marcos Hernandez
08.2019 - Current
Vocal Performance - Vocals
Musicians Institute
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