Dolly
Surrey,BC
Summary
Food Service Supervisor with 6 years of experience. Effective at maximizing success of food service team through effective training, performance improvements and focus on employee satisfaction. Familiar with delegating work, monitoring performance and solving both routing and complex problems with minimal direction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons
Surrey
01.2018 - Current
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Created and adjusted department schedules and individual shift assignments.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Reviewed daily task list with employees and assigned tasks for completion.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
Restaurant Team Member
a&w
Surrey
04.2021 - 08.2021
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Cleaned counters and common areas to minimize spread of germs.
Education
Associate of Arts - Criminology
Kwantlen Polytechnic University
Surrey, BC05-2020
Skills
- Health regulations
- HACCP Knowledge
- Quality assurance policies
- Staff Leadership
- Food Preparation
- Food presentation
- Schedule Management
- Sanitation Standards
- Waste Reduction
Certification
- Food Safety
- First aid CPR
- ECE Assistant
References
References available upon request.
Timeline
Restaurant Team Member
a&w
04.2021 - 08.2021
Food Service Supervisor
Tim Hortons
01.2018 - Current
Associate of Arts - Criminology
Kwantlen Polytechnic University
- Food Safety
- First aid CPR
- ECE Assistant
Similar Profiles
PRABHJYOT KAURPRABHJYOT KAUR
Restaraunt Team Member at TIM HORTONSRestaraunt Team Member at TIM HORTONS
RAVI KUMAR RAJAKRAVI KUMAR RAJAK
Baker/Team Member at Tim HortonsBaker/Team Member at Tim Hortons
Marina McNerneyMarina McNerney
Crew Member at Tim HortonsCrew Member at Tim Hortons