Dana Alajji
Antioch
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden
Pittsburg
10.2022 - Current
- Company Overview: Olive Garden - Server
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Barista
Starbucks
Pittsburg
06.2021 - 10.2022
- Company Overview: Starbucks Barista and Trainer
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Receptionist
H&r Block
Antioch
01.2022 - 04.2022
- Assisted with special projects assigned by management when required.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
Team Member
TJX Companies
Buffalo
11.2020 - 04.2021
- Company Overview: Buffalo Ny + Brentwood CA- Homegoods
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to maximize productivity and efficiency.
- Assisted customers with product selection and ordering process.
- Organized inventory shelves for easy access and maintenance of stock levels.
Education
High school Diploma -
Prospects HIGH SCHOOL
Antioch, CA06.2019
Skills
- Food safety compliance
- Customer Service
- Teamwork
- Fast-paced work
- Working under pressure
- Making people feel welcomed
- Listening skills
- Efficiency
- Sales
- Pitching
- Connecting with customers
- Customer satisfaction
- Positive attitude
Timeline
Server
Olive Garden
10.2022 - Current
Receptionist
H&r Block
01.2022 - 04.2022
Barista
Starbucks
06.2021 - 10.2022
Team Member
TJX Companies
11.2020 - 04.2021
High school Diploma -
Prospects HIGH SCHOOL