Skilled and goal-oriented professional with demonstrated success meeting complex requirements and supporting broad range of HR duties
Communication & Presentation: Very good communication and interpersonal skills. Cultivate strong working relationships with clients, managers, and other key stakeholders.
Key Strengths: Strong attention to details, Good analytical skills and strong ability at solving a variety of problems. Excellent interpersonal skills. Good organizational skills, ability to manage several priorities and meet multiple, tight deadlines. Strong judgment, initiative and resourcefulness. Discretion, diplomacy and tact in communications.
Overview
9
9
years of professional experience
Work History
HUMAN RESOURCES BUSINESS PARTNER
DEFENCE CONSTRUCTION CANADA
10.2021 - Current
Provide guidance, advice and support to managers, supervisors and employees in key assigned human resources functional areas, such as recruitment and selection, performance management, employee relations, pay and benefits, disability management and policy interpretation
Support managers and supervisors in the region in reviewing, analyzing and preparing documents such as performance improvement plans, applying progressive discipline principles and preparing alternative work arrangement letter
Provide advice and guidance to managers and supervisors on internal and external staffing requirements and complex staffing processes such as reclassifications and transfers
Respond to inquiries from and provide guidance to managers, supervisors and employees on human resources programs, practices and policies
Assist the region with strategic workforce planning
Investigate workplace violence and harassment cases
Manage the Absence Support Program, including short- and long-term illness/disability leave, medical accommodations, stay-at-work arrangements, and gradual and full-time return to work
Support the employee orientation/onboarding process by gathering hiring documentation and coordinating required training
Conduct exit interviews and prepare statistical information
Support the region's annual compensation review, including preparing the annual increase spreadsheet, and drafting and distributing the annual increase letters
Administer the wellness allowance program by reviewing the eligibility of the activities employees wish to have covered and verifying purchase receipts and invoices
Coordinate, communicate and participate in facilitating and delivering human resources programs and policies
Support the implementation of human resources programs, policies, procedures and initiatives by providing training to managers, supervisors and employees across the region
Establish and foster consultative relationships with managers, supervisors and employees, within the Human Resources Department and across DCC
Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
Mitigate risks
COORDINATOR, PAYROLL SERVICES
DEFENCE CONSTRUCTION CANADA
04.2020 - 10.2021
Process and verify DCC's multi-province payroll, including making salary and benefits plan adjustments
Report and remit statutory deductions and garnishments, and program deductions (e.g
Administer, process, report and maintain Public Service Pension Plan contributions
Respond to internal and external payroll inquiries
Prepare biweekly, quarterly and ad hoc payroll reports
Provide advice and guidance to team members about payroll
Prepare and distribute quarterly sick leave reports
Prepare and balance T4s and Relevé 1s annually
Administer the year-end payroll process
Provide support to other human resources programs, as required
PAYROLL SPECIALIST (PROMOTED)
CBC/RADIO-CANADA
01.2019 - 04.2020
Provide expertise and analysis at the departmental level to develop short and long range plans and facilitate decisions involving resources, schedules or departmental policies or procedures
Provide input and advice to assist in the establishment or modification of operating standards, procedures or business practices
Contribute to the planning process by analysing the requirements for resources and/or personnel
Participate in the year end process for the creation of all tax slips
Collaborate with other teams such as ITSC, System Support and HR Admins to answer complex payroll questions or questions concerning payroll statutory deductions and/or tax slips
Communicate with CRA and MRQ to reconcile all tax accounts
Coordinate the reconciliation of all payroll accounts found in SAP
Validate tax payments for all payrolls
Coordinates all corrections to payroll records and to tax slips
PAYROLL ADMINISTRATOR LEVEL II
CBC/RADIO-CANADA
06.2018 - 01.2019
Process pays for various payroll groups (Corporate, Performers)
Responsible for third party payments including those for RRSP's, credit unions, and union dues
Manage the set up and payment of employee garnishments, including liaising with all agencies and requesting the garnishment
Work with union to make sure all payments made on behalf of their members are correct
Analyze payments made to individuals when there are queries about these payments
Manage payments that need to be cancelled
Process salary advances when required
Reconcile several payroll accounts within SAP on a monthly basis
Assist in preparing year-end tax forms
Manage the recovery of accounts receivable across multiple pay systems
Answer all questions received from Service Canada in writing or verbally depending on the request
Reconcile receivable for employees with prepayment of benefits
Process Record of Employments
BILINGUAL PAYROLL REPRESENTATIVE
PAYTRAK PAYROLL SERVICES
08.2017 - 06.2018
Provide payroll support services to clients according to PayTrak Services' service contract and legislative regulations
Manage payroll processing schedule and ensure deadlines are met
Ensure accurate and timely processing of employee changes, and employee payments for assigned clients
Manage client requests, including client setup changes such as new earning/deductions/taxable benefit codes, and client banking information
New hire/Terminations including processing of ROE's
Participate in Year End preparation and balancing
Collaboration in a team environment to ensure payroll deadlines are met
Bilingual Payroll Technician
ADT SECURITY SERVICES
04.2017 - 08.2017
Verify and analyze attendance record, personal/sick days, vacation days and additional hours for every pay period
Create employee files and employment termination notices in the computer system
Confirm modifications to employee files (changes in salary, premiums, retroactive pay, insurance)
Process different payroll according to province legislations (salaried, hourly as well as commissioned employees)
File and maintain archives of various payroll files
Perform other general job-related duties as requested by the immediate manager
Bilingual Coordinator Human Resources Payroll & Benefits
AON HEWITT
03.2016 - 04.2017
Research and resolve manager/employee questions about payroll processes including garnishments, employment verifications, workers' compensation, retroactive pay calculation, taxes, and other changes or updates
Ensure accuracy of all benefits and retirements programs including medical, dental, vision, life insurance, short and long-term disability, and 401K
Manage and process payroll and benefits; track employee leave time
Process paperwork for new employees and submit information to payroll
Assist in month-end and year-end audits
Education
CERTIFIED HUMAN RESOURCES PROFESSIONAL -
HUMAN RESOURCES PROFESSIONALS ASSOCIATION
Toronto, ON
01.2019
PAYROLL COMPLIANCE PRACTITIONER -
CANADIAN PAY ASSOCIATION
Toronto, ON
01.2018
Bachelor of Science - Civil Engineering
LAVAL UNIVERSITY
Québec City, QC
01.2015
Skills
Policy Implementation
Employee Retention
Employee Relations
Retention Strategies
Benefits Administration
Talent Recruitment
Exit Interviews
Payroll Management
Languages
French
Native or Bilingual
English
Full Professional
Qualifications Summary
Skilled and goal-oriented professional with demonstrated success meeting complex requirements and supporting broad range of all Payroll department., Very good communication and interpersonal skills., Strong attention to details., Good analytical skills., Strong ability at solving a variety of problems., Excellent interpersonal skills., Good organizational skills., Ability to manage several priorities and meet multiple, tight deadlines., Strong judgment, initiative and resourcefulness., Discretion, diplomacy and tact in communications.
Timeline
HUMAN RESOURCES BUSINESS PARTNER
DEFENCE CONSTRUCTION CANADA
10.2021 - Current
COORDINATOR, PAYROLL SERVICES
DEFENCE CONSTRUCTION CANADA
04.2020 - 10.2021
PAYROLL SPECIALIST (PROMOTED)
CBC/RADIO-CANADA
01.2019 - 04.2020
PAYROLL ADMINISTRATOR LEVEL II
CBC/RADIO-CANADA
06.2018 - 01.2019
BILINGUAL PAYROLL REPRESENTATIVE
PAYTRAK PAYROLL SERVICES
08.2017 - 06.2018
Bilingual Payroll Technician
ADT SECURITY SERVICES
04.2017 - 08.2017
Bilingual Coordinator Human Resources Payroll & Benefits