Divyesh Naliyadra
Unit :- 1405, 40 Meadowglen Place, Scarborough,Canada
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
1
1
year of professional experience
Work History
Postal Clerk
Canada post
SCARBOROUGH, Ontario
09.2023 - Current
- Operation of material handling equipment
- Receiving and accepting mail items
- Sort, scan and sequence and batch mail items
- Transferring and loading of a postal truck
- Transfers and dispatching of parcels and packets
- Completes reports and documentation
- Performance a variety of sales/customer service activities to ensure complete customer satisfaction
Customer Service Representative
Centex Gas station
Scarborough, Canada
09.2022 - Current
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
Logistics And Supply Chain Management -
Canadore College of Applied Arts And Technology
Scarborough,ON12.2023
Business Management -
Canadore College
North Bay, ON05.2023
Bachelor of Business Administration - Finance
SDJ International College
09.2020
Skills
- Retail Sales
- Customer Service and Assistance
- Staff Development
- Team Collaboration
- Problem-Solving Skills
- Verbal/Written Communication
- Training and Coaching
- Inventory Counts
- Postal Service Product Knowledge
Timeline
Postal Clerk
Canada post
09.2023 - Current
Customer Service Representative
Centex Gas station
09.2022 - Current
Logistics And Supply Chain Management -
Canadore College of Applied Arts And Technology
Business Management -
Canadore College
Bachelor of Business Administration - Finance
SDJ International College
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