Dereck Bose
Sarnia,Canada
Summary
Dedicated professional with a diverse background in postal services, retail, and office administration. Skilled in data entry, customer service, and organizational tasks. Currently excelling as a Postal Clerk at Canada Post, with prior experience as a Meat Clerk at Metro Inc. and an Office Administrator at MHM INDIA. Complemented by a Diploma in Business Administration and Management and a Bachelor's in Commerce. Passionate about delivering exceptional service and contributing to team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Postal Clerk
Canada Post / Postes Canada
2023.08 - Current
- Streamlined mail sorting processes, ensure accurate and timely distribution
- Consistently achieved high levels of customer satisfaction through prompt and courteous service
- Implemented efficiency improvements that enhanced team productivity and reduced errors
- Recognized for attention to detail and adherence to safety and security protocols.
Overnight Merchandiser
Metro Inc.
2024.06 - Current
- Receive and unpack merchandise from delivery shipments
- Inspect and verify the accuracy of received merchandise against purchase orders
- Label, price, and tag merchandise for proper display and inventory control
- Organize and maintain neat and visually appealing merchandise displays
- Collaborate with team members to restock merchandise and maintain inventory levels
- Assist in conducting regular inventory counts and reconciling discrepancies
- Ensure merchandise is placed according to company standards and planograms
- Provide assistance to customers in locating and selecting merchandise.
Seafood Clerk
Metro Inc.
2024.03 - 2024.06
- Provide exceptional customer service in seafood department
- Assist customers in selecting fresh seafood products and offer cooking recommendations
- Maintain cleanliness and organization in the workspace
- Manage inventory levels and optimize product displays to drive sales
- Handle weekly flyer-related tasks and ensure accurate inventory management.
Meat Clerk
Metro Inc.
2022.09 - 2024.03
- Maintained a reputation for excellence in customer service, leading to increased customer loyalty
- Demonstrated strong product knowledge and provided valuable cooking advice to customers
- Contributed to a positive team environment through effective communication and collaboration
- Upheld sanitation and hygiene standards to ensure product quality and safety.
Catering Sales Assistant
BLACK HOG BBQ
2023.04 - 2023.08
- Successfully executed catering services for high-profile events, exceeding client expectations
- Managed point-of-sale systems with precision and accuracy, optimizing sales transactions
- Adapted quickly to changing environments and effectively resolved challenges to ensure customer satisfaction
- Fostered positive relationships with customers, resulting in repeat business and referrals.
Office Administrator
MY HOLIDAY MAKERS INDIA Pvt Ltd
2020.01 - 2021.01
- Provided professional front desk support, managing inquiries and directing calls to appropriate staff
- Coordinated appointments and meetings, demonstrating strong organizational skills
- Implemented efficient mail and package distribution systems, enhancing office operations
- Maintained a clean and welcoming reception area, reflecting the organization's professional image.
Front Desk Receptionist
MY HOLIDAY MAKERS INDIA Pvt Ltd
2019.08 - 2020.01
Education
Post-Degree Certificate - Business Administration and Management
Lambton College
04.2024
Bachelor of Commerce - BCom - Business and Personal/Financial Services Marketing Operations
St. Xavier's College (Autonomous), Kolkata
06.2020
High School Diploma - Accounting and Business/Management
St. Xavier's Collegiate School - India
01.2018
Skills
- Food Safety Standards
- Retail Sales
- Inventory Analysis
- Sales Support
- Equipment Operation
- Business Administration
- Marketing
Websites
Certification
- Certified Professional - Food Safety (CP-FS)
- CPR/AED/First Aid
- Security Guard
Languages
English
Native or Bilingual
Timeline
Overnight Merchandiser
Metro Inc.
2024.06 - Current
Seafood Clerk
Metro Inc.
2024.03 - 2024.06
Postal Clerk
Canada Post / Postes Canada
2023.08 - Current
Catering Sales Assistant
BLACK HOG BBQ
2023.04 - 2023.08
Meat Clerk
Metro Inc.
2022.09 - 2024.03
Office Administrator
MY HOLIDAY MAKERS INDIA Pvt Ltd
2020.01 - 2021.01
Front Desk Receptionist
MY HOLIDAY MAKERS INDIA Pvt Ltd
2019.08 - 2020.01
Post-Degree Certificate - Business Administration and Management
Lambton College
Bachelor of Commerce - BCom - Business and Personal/Financial Services Marketing Operations
St. Xavier's College (Autonomous), Kolkata
High School Diploma - Accounting and Business/Management
St. Xavier's Collegiate School - India
- Certified Professional - Food Safety (CP-FS)
- CPR/AED/First Aid
- Security Guard
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