Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Divya Sharma

Surrey,BC

Summary

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking sales associate position. Offering excellent communication and good judgment. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
years of professional experience

Work History

Burger King

Crew Member
02.2022 - Current

Job overview

  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Completed milkshakes and ice cream desserts for customers.

ZARA

Sales Associate
01.2018 - 03.2019

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Achieved perfect attendance and on-time record.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Education

Kwantlen Polytechnic University
Surrey, BC

High School Diploma
12.2022

University Overview

Navjot Senior Secondary School
Amritsar, Punjab, India

GED
03.2020

University Overview

Skills

  • Supplies Monitoring and Restocking
  • Safe Vehicle Operations
  • Food Packaging and Labeling
  • Employee Training and Supervision
  • Serving and Bussing
  • Clear Communication
  • Special Orders and Dietary Restrictions
  • Heavy Lifting
  • Cleaning and Sanitizing
  • Kitchen Safety Standards
  • Food and Beverage Service
  • Production Line Work
  • Time Management
  • Store Opening and Closing
  • Customer Service
  • Stocking and Replenishing
  • Teamwork and Collaboration
  • Coffee and Tea Service
  • Taking Orders
  • Drive-Thru Operation
  • Customer Relations
  • Positive Company Representation
  • Managing Orders and Deliveries
  • Willingness to Learn

Timeline

Crew Member
Burger King
02.2022 - Current
Sales Associate
ZARA
01.2018 - 03.2019
Kwantlen Polytechnic University
High School Diploma
Navjot Senior Secondary School
GED
Divya Sharma