Divya Rao
Hamilton,ON
Summary
- With over 15 years of experience in sales, account management, and business development, I have honed a versatile skill set that spans across industries such as retail sports and automotive. At
- Blood Sweat and Tears Basketball
- I excelled in sales management and team leadership, focusing on client engagement and revenue growth. Similarly, my time as a Senior Account Executive at
- Hoselton Auto Mall
- Allowed me to deepen my expertise in client relations, lead generation, and closing high-value deals. I am passionate about building lasting client relationships, understanding customer needs, and delivering solutions that drive results. Whether in the fast-paced sports industry or the automotive sector, my approach centers on exceeding expectations and achieving tangible outcomes.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
20
20
years of professional experience
Work History
Sales Manager
Blood Sweat and Tears Basketball
01.2009 - Current
- As Sales Manager at Blood Sweat and Tears Basketball, I am responsible for overseeing the sales team, driving revenue, and ensuring exceptional customer experiences
- I manage a range of responsibilities, including the development of sales strategies, product selection, client relationship management, and team leadership
- My role involves working closely with clients to understand their needs and provide tailored solutions, whether for individual basketball enthusiasts or larger teams and organizations
- I consistently strive to meet and exceed sales targets while fostering a customer-first mentality throughout the sales process
- Successfully increased annual revenue by 35% through strategic sales initiatives, customer outreach, and relationship-building efforts
- Developed a customer loyalty program that increased repeat business by 25%
- Led a high-performing sales team that exceeded monthly sales quotas by an average of 20%
- Established partnerships with local schools and sports leagues, securing long-term contracts and fostering a steady stream of business
- Spearheaded a product diversification strategy that expanded our offerings and met the evolving needs of both individual and team clients
Senior Account Executive
Hoselton Auto Mall
01.2005 - 01.2009
- As Senior Account Executive at Hoselton Auto Mall, I was responsible for overseeing sales operations and account management for new and used vehicle sales
- I was instrumental in driving the sales process, from initial customer inquiries to finalizing deals
- This role required me to develop strong relationships with prospective buyers, understand their needs, and offer tailored vehicle solutions
- I consistently surpassed monthly sales targets and played a key role in maintaining the dealership's reputation for exceptional customer service
- Achieved a 25% increase in sales revenue during my tenure by focusing on personalized service and high-quality customer engagement
- Closed several large-volume sales deals, including corporate accounts and fleet sales, contributing to significant revenue growth
- Recognized as the top-performing sales executive for three consecutive quarters
- Developed and maintained long-term relationships with customers, resulting in a high rate of repeat business and referrals
- Trained and mentored new sales team members, helping them achieve their sales targets and enhance their product knowledge
Education
Bachelor of Business Administration - Marketing
Redeemer University College
05-2020
Skills
- Sales Leadership
- Account Management
- Negotiation
- Customer Service Excellence
- Business Development
- Team Collaboration
- Sales presentation
- Staff management
- Excellent communication skills
- Business development and planning
- Employee motivation
Timeline
Sales Manager
Blood Sweat and Tears Basketball
01.2009 - Current
Senior Account Executive
Hoselton Auto Mall
01.2005 - 01.2009
Bachelor of Business Administration - Marketing
Redeemer University College
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