MICHAEL KREITNER
Rocklin
Summary
Results-driven sales professional with expertise in high-volume sales and exceptional customer service. Led high-performing teams through KPI-focused coaching and implemented AI-driven tools to enhance productivity and streamline sales pipelines. Improved operational performance across diverse teams, consistently exceeding company standards.
Overview
19
19
years of professional experience
Work History
Sales Manager
PENNYMAC
11.2025 - Current
- Consistently led one of Pennymac's highest-performing sales teams in revenue generation, funding volume, and overall production.
- Managed monthly sales pipeline of over 300 mortgage loan opportunities, achieving a consistent 70% funding rate.
- Led, coached, and developed a team of 10+ Loan Officers through KPI-driven leadership, structured coaching, and accountability.
- Developed Circle of Champions performers through tailored coaching and targeted career development strategies.
- Earned Circle of Champions - Sales Manager (Q1 2026) in recognition of outstanding team performance.
- Recruited, interviewed, hired, and onboarded top sales talent, collaborating with executive leadership to enhance forecasting and sales performance.
- Leveraged generative AI tools including ChatGPT, Claude, and Gemini to improve sales coaching, reporting, documentation, and team productivity.
- Returned to Pennymac in April 2024 following a successful leadership opportunity with Amerisun USA.
Senior Loan Officer
PENNYMAC
04.2024 - 11.2025
- Achieved consistent Top 5% performance company-wide in production volume, conversion rate, and funded loan production.
- Returned to Pennymac and reestablished status as a top-producing sales professional within weeks.
- Earned Circle of Champions recognition in 2024 and 2025.
- Promoted into Sales Management due to sustained high performance and contributions to team success.
Sales Manager
AMERISUN USA
02.2023 - 03.2024
- Increased company revenue by more than 200% through strategic sales leadership and operational improvements.
- Directed 50+ inside and outside sales professionals to achieve sales targets and drive team performance.
- Recruited, interviewed, hired, and developed high-performing sales professionals to strengthen sales capabilities and support growth.
- Built scalable sales processes that supported organizational growth and enhanced forecasting, recruiting, and sales execution in partnership with executive leadership.
- Designed and implemented scalable CRM workflows that enhanced sales visibility, strengthened pipeline management, improved operational efficiency, and supported rapid business growth.
Sales Manager
PENNYMAC
11.2021 - 02.2023
- Promoted to Sales Leadership after establishing reputation as top-performing Loan Officer.
- Led, coached, and developed Mortgage Loan Officers through KPI-driven performance management.
- Recruited, interviewed, hired, trained, and onboarded sales professionals to enhance sales execution and customer experience.
Loan Officer
PENNYMAC
10.2020 - 10.2021
- Ranked consistently in Top 5% company-wide for production volume and conversion rate, demonstrating strong sales effectiveness.
- Achieved Circle of Champions recognition, highlighting exceptional performance in 2021.
- Established reputation as top sales professional at Pennymac, driving significant loan production.
Executive Travel Consultant
WHOLESALE FLIGHTS
01.2015 - 01.2021
- Focused on consultative sales for luxury international business and first-class travel, enhancing client satisfaction.
- Established long-term relationships with high-net-worth and corporate clients, driving substantial repeat and referral business through exceptional service.
- Achieved status as highest-producing sales consultant, consistently receiving top customer review ratings.
Store Manager
VIDEO ONLY
01.2012 - 01.2015
- Led retail sales operations, developed team capabilities, managed recruitment, oversaw inventory, and enhanced customer experience.
- Coached and developed sales associates, contributing to revenue growth and improved operational performance.
- Managed daily store operations and maintained high customer service standards.
- Trained and supervised staff to enhance team performance and efficiency.
- Oversaw inventory management and ensured accurate product displays.
Sales Professional
SEARS HOLDINGS
01.2008 - 01.2011
- Developed consultative sales, customer service, and relationship management skills in a high-volume retail environment.
- Engaged customers to understand needs and recommend appropriate products.
- Collaborated with team members to enhance customer service and improve sales techniques.
Education
High School Diploma -
American High School
CA06-2008
Some College (No Degree) -
Chabot College
Hayward, CASkills
- Sales leadership
- Sales strategy development
- Business development
- Lead generation
- Closing strategies
- Sales operations
- Pipeline management
- Sales analytics
- Digital sales strategies
- Performance management
- Performance coaching
- Time management
- Process improvement
- Cross-functional leadership
- Team and talent development
- Team building
- Client management
- B2B sales
- Direct sales
- Sales coaching
- Motivational skills
CAREER HIGHLIGHTS
- - Top 5% company-wide at Pennymac for volume, conversion, and fundings., - Led one of Pennymac's highest-performing teams in revenue and funding volume., - Managed 300+ mortgage opportunities monthly with a 70% funding rate., - Circle of Champions: 2021, 2024, 2025 and Sales Manager Q1 2026., - Grew Amerisun revenue by 200%+., - Led 50+ inside and outside sales professionals.
- - Circle of Champions - Sales Manager (Q1 2026)., - Circle of Champions - Loan Officer (2021, 2024, 2025)., - Top 5% company-wide in sales volume, conversion, and fundings., - Developed multiple Circle of Champions performers.
Timeline
Sales Manager
PENNYMAC
11.2025 - Current
Senior Loan Officer
PENNYMAC
04.2024 - 11.2025
Sales Manager
AMERISUN USA
02.2023 - 03.2024
Sales Manager
PENNYMAC
11.2021 - 02.2023
Loan Officer
PENNYMAC
10.2020 - 10.2021
Executive Travel Consultant
WHOLESALE FLIGHTS
01.2015 - 01.2021
Store Manager
VIDEO ONLY
01.2012 - 01.2015
Sales Professional
SEARS HOLDINGS
01.2008 - 01.2011
High School Diploma -
American High School
Some College (No Degree) -
Chabot College