Divya Divya
Etobicoke,Ontario
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Concierge
Patrolman Security Services
12.2021 - Current
- 1 MAKE ACCESS CARDS AND PHOTO ID CARDS FOR EVERY EMPLOYEE AND MAKE SURE TO WRITE EVERYTHING IN COMPUTER
- 2 ANSWERED INCOMING TELEPHONE CALLS TO PROVIDE INFORMATION
- 4 SUPPORTED OFFICE ADMINISTRATIVE NEEDS WITH TIMELY AND KNOWLEDGEABLE CLERICAL ASSITANCE TO MAXIMIZE TEAM PERFORMANCE AND EFFICIENCY,
- WORK AS MORNING,AFTERNOOR AND NIGHT GUARD
- TAKE PARCEL AND NOTE THEM IN RECORD AND MAKE SURE IT SHOULD BE DELIVERED TO RESIDENT
- 2 DEAL WITH EVERY RESIDENT ABOUT ANY PROBLEM FACING REGARDING BUILDING
- Provided accurate information regarding local attractions, restaurants and activities
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy
- Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests
- Responded to guest inquiries to maximize guest satisfaction
Cashier
Popeyes
01.2022 - 01.2023
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Used POS system to enter orders, process payments and issue receipts.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Associate
02.2020 - 03.2021
- Fostered relationships with customers to expand customer base and enhance loyalty and retention
- Handled credit and debit card payment processing to complete purchasing experience
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Priced out products upon request of customers
- RECEIVED AND PROCESSED PRODUCT RETURNS
- Monitored customer service metrics and performance indicators to identify areas of opportunity
- Proofread and edited documents for accuracy and grammar
- Worked varied hours to meet seasonal and business needs
- Trained and mentored junior staff on customer service strategies and techniques
Education
BBA - Business
Canadore College Of Applied Arts And Technology
12.2022
CERTIFICATION- 1 Emergency First aid and CPR certificate - undefined
2021
Ontario Security Guard License -
SECURITY
2021
Skills
- Microsoft Office
- Monitoring
- Concierge Assistance
- Customer assistance
- Refund handling
- Point of sale operation
- Drawer management
- Staff Training
- Inventory management
Timeline
Cashier
Popeyes
01.2022 - 01.2023
Concierge
Patrolman Security Services
12.2021 - Current
Associate
02.2020 - 03.2021
BBA - Business
Canadore College Of Applied Arts And Technology
CERTIFICATION- 1 Emergency First aid and CPR certificate - undefined
Ontario Security Guard License -
SECURITY
Similar Profiles
Sonika SayalSonika Sayal
Security Guard at Patrolman Security ServicesSecurity Guard at Patrolman Security Services
HARLEEN KAURHARLEEN KAUR
Security Supervisor at Hydra SecuritySecurity Supervisor at Hydra Security
VIVIAN SANTILLANESVIVIAN SANTILLANES
Security Site Manager at Weiser Security Services / Securitas Security Services - Coupang Global LLCSecurity Site Manager at Weiser Security Services / Securitas Security Services - Coupang Global LLC
Prabhjot KaurPrabhjot Kaur
Third Field Placement at in Toddler classroom at Open Book Day Care CenterThird Field Placement at in Toddler classroom at Open Book Day Care Center
Sarbjeet KaurSarbjeet Kaur
COSTCO Cashier at NACOSTCO Cashier at NA