DIVNEET SINGH
Toronto,Canada
Summary
National Account Manager with 5+ years in transportation logistics and B2B sales, managing 140+ accounts at Vitran Express (TFI International) with 18% YoY growth, 39% QoQ gains, and a 44% close ratio. Specialized in consultative selling, RFP execution, and building long-term C-suite partnerships that drive measurable revenue growth.
Overview
7
7
years of professional experience
Work History
National Account Manager
Vitran Express (TFI International)
Vaughan, Canada
07.2025 - Current
- Managed portfolio of 140+ SMB and mid-market accounts, achieving 18% year-over-year growth.
- Led business development initiatives achieving 44% close ratio, generating 39% quarter-over-quarter growth.
- Executed complex RFPs and competitive bids to secure key contracts, fostering relationships that enhanced client trust and long-term partnerships.
- Delivered executive presentations emphasizing ROI and value propositions for decision-making.
- Developed territory strategy and account plans through client visits and targeted outreach.
- Conducted quarterly business reviews using CRM and Power BI to analyze performance trends, informing strategic decisions that drove client engagement.
- Ensured strong pipeline hygiene and forecast accuracy through disciplined CRM documentation.
- Collaborated with cross-functional teams to enhance onboarding and service delivery processes.
Account Executive
Vitran Express (TFI International)
Vaughan, Canada
08.2024 - 07.2025
- Managed 90+ SMB accounts, utilizing consultative approach to acquire new clients and expand portfolio.
- Executed win-back campaigns for lapsed accounts, rebuilding relationships and recovering revenue with tailored solutions.
- Analyzed CRM data (Salesforce, Insightly, Mailchimp, Power BI, ZoomInfo, AS400) to prioritize high-value opportunities and enhance funnel velocity.
- Partnered with VP Sales and cross-functional teams to leverage customer insights into effective campaign strategies and service enhancements.
Supply Chain & Vendor Relations Associate
Walmart
Toronto, ON
06.2023 - 12.2024
- Coordinated inbound freight and vendor relationships, ensuring on-time delivery and optimal inventory turnover across high-volume perishables operations.
- Utilized WMS systems to manage inventory accuracy, achieving 8% improvement and 15% reduction in stockouts through demand tracking and proactive replenishment.
- Partnered with distributors and suppliers to resolve delivery discrepancies and maintain seamless supply chain continuity.
Sales & Marketing Consultant
Aimstrue Designs
India, New Delhi
10.2022 - 04.2023
- Trained and mentored sales team on product positioning, objection handling, and customer engagement strategies, enhancing overall sales effectiveness.
- Surpassed monthly sales KPIs by 30% and increased service sales by 12%, driving 20% quarterly revenue growth.
- Executed high-volume outbound prospecting with over 120 cold calls daily, resulting in a 23% close rate that contributed to revenue growth.
- Identified new market segments and business opportunities to facilitate customer base expansion.
- Collaborated with marketing and design teams to create promotional materials that supported sales strategy and drove customer engagement.
Content And Audience Intern
Hindustan Times
New Delhi, India
06.2022 - 02.2023
- Created and optimized digital content for web, social, and newsletter channels, enhancing audience engagement and driving growth in key performance indicators.
- Analyzed engagement metrics and recommended content strategies and distribution optimizations, expanding audience reach.
- Conducted audience research and performance analysis, informing strategies that increased reach and interaction.
Enterprise Account Manager
Pace Computech India Pvt Ltd
India, New Delhi
01.2019 - 04.2023
- Directed full-cycle IT sales for public-sector digital transformation, securing multi-million-dollar accounts.
- Facilitated executive business reviews to identify expansion opportunities, driving strategic alignment and stakeholder engagement.
- Managed complex RFP/RFQ processes to align technical solutions with customer KPIs, enhancing proposal success rate.
- Coordinated cross-functional teams to ensure timely delivery of solutions that met customer requirements, improving client satisfaction.
Education
Ontario College Graduate Certificate - Supply Chain Management
Humber College Institute of Technology And Advanced Learning
Toronto, ON08.2024
FITT Diploma - International Trade
Forum For International Trade Training
Ottawa, ON12.2023
Ontario College Graduate Certificate - International Business Management
Algonquin College of Applied Arts
Ottawa, ON12.2023
Bachelor of Business Administration (B.B.A.) - Marketing and Sales
Amity University Noida
India08.2022
Skills
- Strategic Account Growth & Portfolio Management
- Business Development & Revenue Expansion
- RFP/RFQ Leadership & Competitive Bid Management
- Pipeline Management & Forecast Accuracy
- Supply Chain & Transportation Solutions
- Salesforce, Power BI & CRM Proficiency
- C-Level Stakeholder Engagement
- ROI/ROAS & Performance Metrics Analysis
- Client Retention & Long-Term Partnership Development
References
References available upon request.
Timeline
National Account Manager
Vitran Express (TFI International)
07.2025 - Current
Account Executive
Vitran Express (TFI International)
08.2024 - 07.2025
Supply Chain & Vendor Relations Associate
Walmart
06.2023 - 12.2024
Sales & Marketing Consultant
Aimstrue Designs
10.2022 - 04.2023
Content And Audience Intern
Hindustan Times
06.2022 - 02.2023
Enterprise Account Manager
Pace Computech India Pvt Ltd
01.2019 - 04.2023
Ontario College Graduate Certificate - Supply Chain Management
Humber College Institute of Technology And Advanced Learning
FITT Diploma - International Trade
Forum For International Trade Training
Ontario College Graduate Certificate - International Business Management
Algonquin College of Applied Arts
Bachelor of Business Administration (B.B.A.) - Marketing and Sales
Amity University Noida