Summary
Overview
Work History
Education
Skills
Timeline
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Divjot Singh

Castlegar,BC

Summary

Proficiently adept at overseeing check-ins, reservations, and guest inquiries, ensuring seamless operations within dynamic and high-paced settings. Excel in multitasking, resolving challenges, and fostering collaboration across diverse teams. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience

Work History

Front Desk Clerk

Super 8 Motels
07.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.

Security Guard

Teck Resources
07.2022 - 12.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.

Maintenance Worker

Super 8 Motels
04.2022 - 07.2022
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Delivery Driver

Purolator
01.2022 - 04.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Delivery Driver

Intelcom
10.2020 - 01.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.

Construction Worker

Prime Ace Construction
09.2018 - 09.2020
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Education

Associate of arts degree -

Coquitlam College
Coquitlam, BC

Skills

  • Lead Generation
  • Customer Retention Strategies
  • Active Listening
  • Schedule Mastery
  • Pallet Jack Operation
  • Picking and Processing
  • Process Payments

Timeline

Front Desk Clerk

Super 8 Motels
07.2022 - Current

Security Guard

Teck Resources
07.2022 - 12.2022

Maintenance Worker

Super 8 Motels
04.2022 - 07.2022

Delivery Driver

Purolator
01.2022 - 04.2022

Delivery Driver

Intelcom
10.2020 - 01.2022

Construction Worker

Prime Ace Construction
09.2018 - 09.2020

Associate of arts degree -

Coquitlam College

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Divjot Singh