Divine Cruz
Toronto,ON
Summary
Professional and polished hospitality professional with over 15 years of experience delivering exceptional client service in healthcare and VIP hospitality environments. Recognized for maintaining discretion, anticipating guest needs, and providing personalized service in fast-paced, high-pressure settings. Adaptable, safety-conscious, and committed to creating a seamless luxury experience for every guest.
Overview
1
1
Certification
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Certified Level II Dental Assistant
Temporary Positions
2023.05 - Current
- Provide excellent patient care and customer service.
- Maintain high standards of cleanliness and safety.
- Adapt quickly to different offices and teams.
- Communicate effectively with patients and healthcare professionals.
VIP Server
Ultraviolet Nightclub & Future/Infinity Nightclub
2024.08 - 2026.05
- Delivered personalized luxury service to high-profile and VIP clientele.
- Anticipated guest needs while maintaining discretion and professionalism.
- Coordinated bottle service and premium hospitality in a fast-paced luxury environment.
- Maintained impeccable grooming and presentation standards.
- Collaborated with team members to deliver seamless guest experiences.
Education
Dental Assistant Level II
CDI COLLEGE
Kitchener, ON 2006.08 - 2007.06
Skills
- Luxury/VIP Client Service
- Cabin & Guest Hospitality
- Conflict Resolution
- Safety & Compliance
- Professional Communication
- Discretion & Confidentiality
- Team Collaboration
- Time Management
- Multitasking
- Problem Solving
- Adaptability
- Attention to Detail
Certification
- Certified Level II Dental Assistant
- HARP Certified
- Smart Serve Certification
Timeline
VIP Server
Ultraviolet Nightclub & Future/Infinity Nightclub
2024.08 - 2026.05
Certified Level II Dental Assistant
Temporary Positions
2023.05 - Current
Dental Assistant Level II
CDI COLLEGE
2006.08 - 2007.06