Divine Awa

Led the Implementation of Innovative Payment Integration:

• Spearheaded a strategic collaboration with Presto, and Accenture as Project Manager at Plan Group, driving the advancement of GTA transit payment systems.
• Pioneered a project that facilitated the incorporation of multiple payment methods, including credit/debit cards and digital wallets (American Express, Google Pay, Apple Pay), into the TTC fare collection framework.
• Proactively addressing potential issues through robust risk assessment and mitigation strategies demonstrates foresight and sound decision-making, which were crucial for project's success.
• Fostered an environment of open communication and cohesion amidst a culturally diverse workforce to maintain high productivity and meet critical milestones.
• Coordinated a global team of technicians from different time zones and locations, skillfully managing cross-functional efforts to meet project deadlines and objectives.

• Led a dynamic project at Burroughs, Inc, revolutionizing Scotia Bank's ATM network across Ontario and Quebec, markedly enhancing user transaction security and ease.
• Collaborated with Gardaworld and leading cyber security experts to fortify ATM defenses, significantly reducing skimming and phishing incidents and restoring customer trust.
• Managed a geographically dispersed team of Field Techs across Canada and the USA, fostering a culture of excellence and innovation in ATM service and security.
• My adept leadership united field technicians, cybersecurity gurus, and corporate partners across continents. Together, we executed a complex project with precision, showcasing the power of collaborative synergy in overcoming geographical and technical challenges.
• Led a varied team of specialists, overcoming international hurdles and uniting a broad spectrum of skills toward a unified goal of excellence, significantly enhancing both project impact and team synergy.

• Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
• Elevated medical waste disposal processes to an art form, revolutionizing the way hazardous materials exit the healthcare scene, safely shepherding them from cradle to grave, without breaking a sweat (or regulations).
• Built unshakeable bridges of trust with healthcare and commercial partners, demonstrating that safety and reliability aren’t just pillars of our service but the foundation of our business model.
• Streamlined project delivery mechanisms, cutting through red tape like a hot knife through butter, delivering results that not only met but exceeded targets, timelines, and expectations.
• Cultivated a vibrant project team culture where motivation flowed more freely than coffee, spurring innovation and dedication that made Monday mornings feel like a Friday afternoon happy hour (but with more productivity).