Divanshu Divanshu
Halifax,NS
Overview
4
4
years of professional experience
Work History
Security Supervisor
Five star bailiff
02.2022 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised team of 9 security personnel during shift.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
Cleaning Supervisor
NEOCON INTERNATIONAL
05.2021 - Current
- The supervision of all cleaning staff focussing on their performance in terms of standards of cleanliness and their behaviour whilst on duty
- Ensuring that a first class cleaning service is delivered to all areas of the building
- Reviewing work schedules
- Ordering of cleaning materials
- Monitoring of all cleaning activities
- Ensuring all staff are aware of the Health and Safety policies and procedures
Customer Service Representative/Cashier
Walmart
08.2021 - 03.2022
- Smile, greet, and thank customers with a positive attitude
- Stand for long periods of time while checking out customers quickly and accurately
- Keep your area clean and presentable
- Answer customer questions and help them with their needs
- Be available to assist associates across the store as needed
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cleaning Supervisor
Amazon YYZ
06.2020 - 12.2020
- Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures
- Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
- Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement
- Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
Team Leader
Metro Supply Chain
09.2019 - 05.2020
- Lead and motivate the packaging team
- Drive improvement in all aspects of the packaging process
- Maintain a safe environment for staff
- Monitor packaging and warehouse operations
- Ensure quality control processes are completed
- Manage raw materials and liaise with suppliers
- Locate and move stock of products to pallets or crates for storage or shipment with walkie
Education
Diploma - COMPUTER NETWORKING
St. Clair College of Applied Arts And Technology
Windsor, ON12.2020
Skills
- Computer skills
- Microsoft Windows and Office
- Troubleshooting Network Issues
- Installing Network Cable
- Complete given jobs in given deadlines (typing speed = 45 wpm)
- Strong verbal written skills and fast learner
- Demonstrated customer service skills and ability to work in fast paced environment
- Committed and flexible individual with excellent communication and team-work skills
- Exhibited leadership skills and decision-making capabilities at previous roles
- Positive attitude and self-motivation make me highly adaptable and a quick learner
- Evidence Collection and Preservation
- Helpdesk Administration
- Network Configuration
- Network Hardware and Software Maintenance
- Network Protocols
- Complex Problem-Solving
- Hardware and Software Updates
Timeline
Security Supervisor
Five star bailiff
02.2022 - Current
Customer Service Representative/Cashier
Walmart
08.2021 - 03.2022
Cleaning Supervisor
NEOCON INTERNATIONAL
05.2021 - Current
Cleaning Supervisor
Amazon YYZ
06.2020 - 12.2020
Team Leader
Metro Supply Chain
09.2019 - 05.2020
Diploma - COMPUTER NETWORKING
St. Clair College of Applied Arts And Technology